General problems
Problem / Question | Solution / Answer | ||
What do the blinking | See “Understanding the operator panel lights” on page 49 for information about | ||
lights mean? | what each light pattern means. | ||
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Why am I missing | If you see voids (missing characters) when printing envelopes, check your printer | ||
characters when I print | driver settings to make sure you selected Envelope from the Paper Type menu. | ||
on envelopes? | If Envelope is already selected, try changing the texture setting to a rougher setting. | ||
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| Sometimes toner does not adhere well to | ||
| printer driver, select Custom | ||
| To change Custom 6 back to its default settings for Paper Type, Paper Texture, and | ||
| Paper Weight, use the Local Printer Setup Utility on the drivers CD that shipped with | ||
| your printer. If you already installed the printer drivers and utilities, skip to step 7. | ||
| 1 | Insert the drivers CD into your computer. | |
| 2 | Click Printer Software. | |
| 3 | Click Agree. | |
| 4 | Select Local Printer Install, and then click Next. | |
| 5 | Select your printer and port, and make sure Local Printer Setup Utility is | |
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| checked. | |
| 6 | Click Finish. | |
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| The Utility will be installed on your computer under Program Files (unless you | |
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| chose a different directory). | |
| 7 | Open the Local Printer Setup Utility. | |
| 8 | From the Paper Menu, scroll through the menu items until you see the Custom | |
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| menu setting. | |
| 9 | Click Custom. | |
| 10 | Scroll down to Custom 6 Paper Type. | |
| 11 | Select envelope for the Custom 6 paper type, heavy for the Custom 6 paper | |
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| weight, and rough for the Custom 6 paper texture. | |
| 12 | From the toolbar, click Actions. | |
| 13 | Click Apply to save the changes you made. | |
| 14 | Click File Æ Exit to close the Local Printer Setup Utility. | |
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How do I clear a paper | See “How to clear paper jams” on page 26 for information about clearing jams. | ||
jam? |
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The toner low light | Yes, you can still print. To extend the life of you toner cartridge somewhat, remove | ||
sequence is on, but I | the cartridge, rotate it in all directions to distribute the toner, then insert it back into | ||
don’t have another | the printer. | ||
cartridge to put in yet. | When the toner low light sequence is first displayed, you should still be able to print | ||
Can I still print with the | |||
approximately 1200 pages, based on approximately 5% coverage of pages. | |||
low cartridge? | |||
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The printer seems to | This is normal. The printer sometimes prints at a slightly slower speed when feeding | ||
print slower when using | print media from the manual feeder. | ||
the manual feeder. |
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Troubleshooting
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