Symptom | Cause | Solution |
Blank pages | The toner cartridge is defective or | Replace the toner cartridge. |
| empty. |
|
|
|
|
Solid black pages | • The toner cartridge is defective. | • Replace the toner cartridge. |
| • Your printer requires servicing. | • Call for service. |
|
|
|
Paper curls badly once it prints | The Paper Texture setting is wrong | Change Paper Texture† from |
and exits to the bin | for the type of paper or specialty | Rough to Normal or Smooth. |
| media you are using. |
|
* To replace the fuser, call a service technician.
† This setting can be changed using the Local Printer Setup Utility. See “Using the Local Printer Settings Utility” on page 99 for more information.
Troubleshooting
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