Manuals / Lexmark / Computer Equipment / All in One Printer

Lexmark E234N manual Troubleshooting

Models: E234 E234N

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3Remove the print cartridge assembly out of the printer by pulling on the toner cartridge handle.

Note: Do not press the button on the print cartridge assembly.

Place the print cartridge assembly on a flat, clean surface.

Warning: Do not leave the print cartridge assembly exposed to direct light for an extended period of time. Extended light exposure can cause print quality problems.

Troubleshooting

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Contents

User’s Reference E234, E234nChapter 2: Print media tasks and tips ContentsContents Chapter 1: Printer overviewContents Chapter 4: How to install optionsChapter 5: Using the operator panel Chapter 3: Printing tasksContents Chapter 9 TroubleshootingChapter 7: Software and network tasks Chapter 8: Supplies informationIndex ContentsHow to clean the printhead lens Notices NoticesEdition notice TrademarksThe United Kingdom Telecommunications Act Safety informationLicensing notice Laser noticeJapanese VCCI notice NoticesIndustry Canada compliance statement European Community EC directives conformityWarranty Statement of Limited WarrantyPrinter energy consumption Power SaverAdditional rights Extent of warrantyNotices Limitation of liability150-sheetoutput bin Paper support Front cover 1 Printer overviewPrinter overview Power button Dust cover some modelsThe operator panel has 5 lights and 2 buttons Printer overviewPage 2 Print media tasks and tipsPrint media tasks and tips SectionSource What types of print media can be loaded?Weight Print media tasks and tipsFront cover Operator panel Manual feeder Where can print media be loaded in the printer?Print media tasks and tips 150-sheetoutput bin Front paper supportTransparencies Tips on choosing the right print mediaPaper Preprinted forms and letterheadPrint media tasks and tips EnvelopesLabels Storing supplies Tips on storing print media and suppliesCard stock Storing paperPrint media tasks and tips Tips on preventing jamsPrint media tasks and tips How to load the 250-sheetand 550-sheettrays3Load the paper in the tray with the print side facing down Print media tasks and tips6Extend the paper support on the output bin Print media tasks and tips5Insert the tray Print media tasks and tips Extending the tray for legal or folio size paperAttaching the dust cover Print media tasks and tips How to load the manual feederPrint media tasks and tips How to use the rear exitPrint media tasks and tips How to clear paper jamsPrint media tasks and tips 2Open the front cover and remove the print cartridge assembly5Open the rear exit and remove any jams Print media tasks and tipsPage 3 Printing tasksPrinting tasks SectionPrinting tasks How to manually feed a print jobPrinting tasks 8Place a sheet of the selected print media, print side facing up, at the center of the manual feeder, but only to the point where its leading edge can contact the paper guidesTo manually duplex a print job Printing tasksPrinting tasks 4Select either Long Edge or Short Edge5Select Manual 2-sidedprinting 5Click OK Printing tasksPrinting tasks How to print a bookletPrinting tasks How to print a posterPrinting tasks How to print on letterheadFrom a Windows computer How to cancel a print job1Click Start Æ Settings Æ Printers From the printer operator panelPage 4 How to install optionsHow to install options SectionHow to install options How to access the system board2Open the rear exit How to install options4Remove the two screws at the top and side of the metal plate covering the system board How to install optionsHow to install options How to reattach the system board coverHow to install options How to add a memory cardHow to install options How to install a 550-sheetdrawer1Click Start Æ Settings Æ Printers 4Click the Install Options tab3Click File Æ Properties How to install optionsPage 5 Using the operator panelUsing the operator panel SectionUsing the operator panel Overview of the operator panelUsing the operator panel Understanding the operator panel lightsCommon light sequences Printer condition Common light sequences continuedUsing the operator panel ErrorUsing the operator panel Secondary errorsPrinter condition Secondary Error codesUsing the operator panel ErrorPrinter condition Secondary Error codes continuedUsing the operator panel ErrorLight sequence Ready / Power SaverOperator panel codes Primary codesWhat this light sequence means BusyUsing the operator panel Light sequenceLight sequence Hex Trace ReadyWaiting Using the operator panelLight sequence Flushing / Resolution reducedNot ready Using the operator panelLight sequence Close doorLoad media Using the operator panelLight sequence Load manual feederPrint side two of a duplex job Using the operator panelLight sequence Invalid engine code / Invalid network codeToner low Using the operator panelLight sequence Photoconductor kit near fullReplace photoconductor kit Using the operator panelWhat this light sequence means Replace photoconductor kit printer hard stopUsing the operator panel Light sequenceLight sequence Change invalid toner cartridgeProgramming engine code / Programming system code Using the operator panelLight sequence Cancel job / Reset printerService error Using the operator panelLight sequence Printer errorPaper jam printer error Using the operator panelUsing the operator panel Secondary error codesLight sequence Paper jam at the input sensorPaper jam in the manual feeder Using the operator panelLight sequence Paper jams as it exits the tray into the printerPaper jams as a printed job exits the printer Using the operator panelLight sequence Paper jam in TrayUsing the operator panel Paper jam in TrayLight sequence Complex pageInsufficient printer memory Using the operator panelWhat this light sequence means Insufficient collation areaUsing the operator panel Light sequenceLight sequence Font errorNetwork interface errors Using the operator panelLight sequence Error communicating with the host computerHost interface disabled Using the operator panelWhat this light sequence means Memory fullUsing the operator panel Light sequenceWhat this light sequence means Short paperUsing the operator panel Light sequenceLight sequence Invalid engine codeInvalid network code Using the operator panel6 Understandingmenus the printer configuration Printing the Printer Settings Configuration sheetUnderstanding the printer configuration menus Understanding the printer configuration menus Configuration menus overviewUse this setting to Network menuUnderstanding the printer configuration menus SettingUnderstanding the printer configuration menus Setup menuParallel menu Understanding the printer configuration menus USB menuUtilities menu Page 7 Software and network tasksSoftware and network tasks Section3Click Printer and Software How to install drivers for local printing2Click Install Software Windows5Select Suggested, and then click Next Software and network tasks3Double-click Desktop Printer Utility Macintosh WebCreating a desktop printer icon Mac OS 8.6–9.x Mac OS 8.6–9.0:Open Apple LaserWriterdClick Agree to accept the license agreement Software and network tasksSoftware and network tasks LinuxWindows How to print a test page3Click File Æ Properties 4Click Print Test Page 1Click Start Æ Settings Æ PrintersSoftware and network tasks How to configure for TCP/IPVerifying the IP settings Assigning a printer IP addressWindows How to set up the printer for network printingSupported printer drivers Supported network printer ports3Click Printer and Software aClick Add Port2Click Install Software Software and network tasks2Click Install Software Step 1: Install a custom printer driverStep 2: Share the printer on the network 3Click File Æ Sharing1Click Start Æ Settings Æ Printers 3Click Network Print ServerUsing the point and print method Using the peer-to-peermethodSoftware and network tasks How to print a network setup pageHow to print a test page 1Click Start Æ Settings Æ PrintersSoftware and network tasks Mac OS 8.6 toStep 2: Create a desktop printer Macintosh Web2Click Add Printer Step 1: Install a custom PPD fileMac OS Step 2: Create a print queue in Print CenterSoftware and network tasks a Click Applications Æ TextEditLinux Software and network tasks Using the printer resident Web pageParallel Settings Using the Local Printer Settings UtilityFinishing Settings Paper SettingsPage 8 Supplies informationSupplies information SectionSupplies information How to conserve suppliesWhat supplies do I need and how do I order them? Storing suppliesSupplies information How to know when you need new suppliesChecking the toner and photoconductor levels Continue Recognizing the operator panel light sequencesError Supplies informationSupplies information How to change a toner cartridge2Remove the toner cartridge Supplies information6Close the front cover Supplies informationSupplies information Lexmark Return ProgramRecycling Lexmark products Refilled toner cartridge noticeSupplies information How to change a photoconductor kit3Remove the toner cartridge Supplies information7Close the front cover Supplies informationPage 9 TroubleshootingTroubleshooting SectionSolution / Answer General problemsTroubleshooting Problem / QuestionI want to manually TroubleshootingProblem / Question Solution / AnswerABCDE when you handle the sheets TroubleshootingSymptom SolutionTo replace the fuser, call a service technician TroubleshootingSymptom SolutionTo replace the fuser, call a service technician TroubleshootingSymptom SolutionTroubleshooting How to clean the printhead lens3Remove the print cartridge assembly out of the printer by pulling on the toner cartridge handle Troubleshooting7Close the front cover 8Turn the printer on TroubleshootingNumerics IndexIndex Index