Lexmark Confidential until announced

Troubleshooting

“Setup troubleshooting” on page 22

“Print troubleshooting” on page 24

“Jams and misfeeds troubleshooting” on page 26

“Device troubleshooting” on page 26

“Error messages troubleshooting” on page 27

“Removing and reinstalling the software” on page 28

Setup troubleshooting

Power button is not lit

Make sure you have disconnected the power supply cord from the printer and then from the wall outlet.

1Plug the cord all the way into the power supply port on the printer.

2Plug the cord into an electrical outlet that other electrical devices have been using.

3If the light is not on, press .

Software does not install

The following operating systems are supported:

Windows XP (32–bit)

Windows XP (64–bit)

SOLUTION 1

1Close all open software applications.

2Disable any anti-virus programs.

3Remove the printer software CD from the CD-ROM drive.

4Restart the computer.

5When the desktop appears, reinsert the printer software CD. The CD icon is created on the desktop.

6Follow the instructions on the computer screen to install the software.

Troubleshooting

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Lexmark P200 manual Troubleshooting, Setup troubleshooting, Power button is not lit, Software does not install