Lexmark PRO4000C manual Ethernet network troubleshooting, Cannot print to the network printer

Models: PRO4000 PRO4000C

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Troubleshooting

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4If the Description column of the selected port indicates that it is a USB port, then scroll through the list and select the port with Printer Port in the Description column. Check the printer model in the Printer column to make sure you select the right printer port.

5Click OK, and then try to print again.

MAKE SURE BIDIRECTIONAL COMMUNICATION IS ENABLED

Note: This solution applies to Windows users only.

1Open the printers folder.

In Windows 8

From the Search charm, type run, and then navigate to: Apps list > Run > type control printers > OK

In Windows 7 or earlier

aClick , or click Start and then click Run.

bIn the Start Search or Run dialog, type control printers.

cPress Enter, or click OK.

2Rightclick the printer, and then select Properties (for Windows Vista or earlier) or Printer properties (for Windows 7 or later).

3Click the Ports tab.

4Click the box next to Enable bidirectional support if it is not already checked.

5Click Apply > OK, and then try to print again.

Ethernet network troubleshooting

Printer does not appear in the list of printers found on the network

CHECK THE ETHERNET CABLE

Check the Ethernet cable and the Ethernet connectors at both ends for any obvious damage.

Firmly plug one end of the Ethernet cable into the printer. Firmly plug the other end of the Ethernet cable into the network hub or wall connection.

Try using a different cable. Damage to the cable may not be obvious.

MAKE SURE THE PRINTER POWER IS ON

Make sure the printer is connected to a power source and is turned on.

MAKE SURE THAT THE NETWORK IS OPERATING PROPERLY

Try to access other computers on the network.

Make sure all switches, hubs, and other connecting devices are turned on.

MAKE SURE THE PRINTER HAS VALID NETWORK SETTINGS

Print a network setup page from the printer and check the following. See the “Networking” section of the User's Guide for instructions on how to print a network setup page.

Verify that the IP address is correct for your network.

Verify that the gateway is correct.

Verify that the network mask is the same as the network mask used for other computers and printers on your network.

Cannot print to the network printer

CHECK THE ETHERNET CABLE

Check the Ethernet cable and the Ethernet connectors at both ends for any obvious damage.

Firmly plug one end of the Ethernet cable into the printer. Firmly plug the other end of the Ethernet cable into the network hub or wall connection.

Try using a different cable. Damage to the cable may not be obvious.

MAKE SURE THE PRINTER POWER IS ON

Make sure the printer is connected to a power source and is turned on.

MAKE SURE THAT THE NETWORK IS OPERATING PROPERLY

Try to access other computers on the network.

Make sure all switches, hubs, and other connecting devices are turned on.

UNINSTALL AND REINSTALL THE SOFTWARE

See the “Reinstalling the printer software” section of the User’s Guide.

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Lexmark PRO4000C manual Ethernet network troubleshooting, Cannot print to the network printer

PRO4000, PRO4000C specifications

The Lexmark PRO4000 and PRO4000C are innovative printers designed primarily for small to medium-sized businesses, offering a blend of high-quality printing and advanced technology. These models are well-known for their superior performance, efficiency, and the durability required in today’s fast-paced work environments.

One of the standout features of the Lexmark PRO4000 series is its speed. The printers can deliver up to 40 pages per minute for monochrome documents, ensuring that large print jobs are completed without unnecessary delays. The PRO4000C, being a color version, also performs impressively, providing vibrant color output while maintaining a fast print speed.

Image quality is paramount in any business setting, and both models excel in this area. They utilize Lexmark’s advanced print technology to produce sharp text and vivid graphics. With a resolution of up to 1200 x 1200 dpi, the PRO4000 and PRO4000C ensure that every document, from reports to marketing materials, is rendered with exceptional clarity and detail.

Another significant technology integrated into these printers is Lexmark’s Unison toner system. This system not only promotes consistent print quality but also simplifies the replacement process. The toners are designed to yield a high number of pages, reducing the frequency of changes and, consequently, the overall cost of ownership.

In terms of connectivity, both models provide a versatile range of options. They support USB, Ethernet, and wireless connectivity, enabling seamless integration into any office network. Additionally, mobile printing capabilities are supported, allowing users to print directly from smartphones and tablets, enhancing convenience and flexibility.

Security is another critical consideration for businesses, and Lexmark has incorporated robust features to protect sensitive information. These printers come equipped with secure print management solutions that require user authentication before jobs can be retrieved, ensuring that confidential documents remain private.

Moreover, the Lexmark PRO4000 series is designed with ease of use in mind. An intuitive touchscreen interface simplifies navigation through various settings and functionalities, allowing users to operate the printer effectively without extensive training.

In summary, the Lexmark PRO4000 and PRO4000C are exceptional printers that combine speed, quality, and advanced technologies to cater to the diverse needs of modern businesses. Their impressive features make them valuable assets for any office setting, promoting productivity and enhancing overall workflow efficiency.