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Lexmark Z53 manual Troubleshooting

Models: Z53

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Page 31

4 Troubleshooting

4 Troubleshooting

Printer prints slowly or doesn’t print (see page 28)

Paper misfeeds or jams (see page 30)

Document prints with mistakes or poor quality (see page 31)

Problems with transparencies, photos, envelopes...

(see page 33)

Error messages and flashing lights (see page 34)

This section lists printer problems, and what you can do to solve them. From the list of printing problems in the left margin, select a category that describes your printing problem. Read the category for help finding the solution.

When your printer has a problem, first make sure that:

•The power supply is plugged into the printer and a properly grounded electrical outlet.

•The printer is turned On.

•If you are using a parallel cable, make sure it is an IEEE 1284-compliant parallel cable that supports bidirectional printing.

•Two-way communications is NOT disabled in your printer software.

1From the printer’s Control Program, click the Options tab.

2Make sure Disable Printer to PC Communications is not checked.

Troubleshooting

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Lexmark Z53 manual Troubleshooting

Contents

Color Jetprinter Lexmark Z53User’s Guide for Windows 95 and Windows Copyright 2001 Lexmark International, Inc. All rights reserved Edition FebruaryUNITED STATES GOVERNMENT RESTRICTED RIGHTS Steps to basic printing ContentsContents TroubleshootingEnergy star 38 Safety information IndexSteps to basic printing 1 Steps to basic printingPaper alignment marks Sheet feeder Step One Load the paperYou can load up to 100 sheets of paper depending on thickness 2 ChapterSteps to basic printing Loading specialty papersFollow these guidelines when loading specialty papers Steps to basic printingLoad up to 4 ChapterMake sure Steps to basic printing 2 Choose Print or Printer SetupStep Two Customize the Printer Properties Opening the Printer PropertiesDocument/Quality tab to select Click the6 Chapter Job Finishing tabSteps to basic printing Choosing printer settings for specialty papersWhen you are Steps to basic printingClick this Printer Step Three Print your documentWhen you are 8 ChapterStep One Load the paper 2 Printing beyond the basicsPrinting beyond the basics Printing on both sides of a sheet of paper1 Open the Printer Properties. For help, see page Printing beyond the basics Step Three Print your two-sided document12 Chapter Printing handoutsStep Two Customize the Printer Properties for handouts Step One Load the paperb To receive paper reloading instructions, select Print a Select Two-sided printingPrinting beyond the basics 4 Customize the Printer Properties for printing handouts4 Click OK. The even-numbered pages print on the other side Step Three Print your handouts14 Chapter Step One Load the paper Printing bookletsStep Two Customize your Printer Properties Printing beyond the basicsStep Three Print your booklet Printing beyond the basics Building a bookletStep One Load the paper Printing postersStep two Customize the Printer Properties for your poster Note For the best print quality, use a heavy-weight paperPrinting beyond the basics Step Three Print and assemble your poster6 To complete your poster, trim any remaining white edges 1 From the Job Finishing tab, click Select Pages to Print Selecting specific pages to print1 Programs 2 Lexmark Z53 Series 3 Lexmark Z53 Control Program Using the Control Program3 Maintaining your printer Maintaining your printerRemove the old print cartridge. Store or dispose of the old cartridge Installing or replacing print cartridges1 Make sure the Power light is On Install the replacement cartridge in the printerImproving print quality Maintaining your printerAligning print cartridges Broken lines at the top of the page indicate clogged nozzles Cleaning print nozzlesMaintaining your printer Maintaining your printerPreserving print cartridges Wiping print nozzlesTroubleshooting 4 TroubleshootingPrinter ejects a blank page after appearing to print Printer prints slowly or doesn’t printTroubleshooting Test page does not printPrinter prints very slowly TroubleshootingYou are using a paper recommended for inkjet printers Paper misfeeds or jamsPrinter does not feed envelopes or specialty papers Printer has a paper jamTroubleshooting Document prints with mistakes or poor qualityVertical straight lines are not smooth Characters are missing or unexpectedPrint quality is poor at the left, right, top, or bottom edge of page Print is too dark or smudgedColors on the printout differ from the colors on the screen Transparencies or photos contain white lines Problems with transparencies, photos, envelopesColors on the printout are faded Glossy photo papers or transparencies stick togetherPaper Jam message Error messages and flashing lightsThe Power light is On and the Paper Feed light is blinking The Power light blinks twiceWarranty Service AppendixPrinting from DOS Warrantymodification or attachments accidents or misuse Extent of WarrantyLimitation of Liability Additional RightsIndustry Canada Compliance Statement AppendixElectronic emission notices Federal Communications Commission FCC Compliance Information StatementJapanese VCCI Notice Power supplySafety information Energy starIndex IndexIndex Page Index Index