Troubleshooting | Lexmark Z53 instruction

4 Troubleshooting

Printer prints slowly or doesn’t print (see page 28)

Paper misfeeds or jams (see page 30)

Document prints with mistakes or poor quality (see page 31)

Problems with transparencies, photos, envelopes...

(see page 33)

Error messages and flashing lights (see page 34)

This section lists printer problems, and what you can do to solve them. From the list of printing problems in the left margin, select a category that describes your printing problem. Read the category for help finding the solution.

When your printer has a problem, first make sure that:

•The power supply is plugged into the printer and a properly grounded electrical outlet.

•The printer is turned On.

•If you are using a parallel cable, make sure it is an IEEE 1284-compliant parallel cable that supports bidirectional printing.

•Two-way communications is NOT disabled in your printer software.

1From the printer’s Control Program, click the Options tab.

2Make sure Disable Printer to PC Communications is not checked.

Troubleshooting

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Image 31

Lexmark Z53 manual Troubleshooting, When your printer has a problem, first make sure that

Contents

Lexmark Z53 United States Government Restricted Rights Contents Index Steps to basic printing Steps to basic printing Step One Load the paper Loading specialty papers Follow these guidelines when loading specialty papers Package Open the application’s File menu Change settings as neededStep Two Customize the Printer Properties Opening the Printer Properties Click Choosing printer settings for specialty papers Size paper Step Three Print your document Handouts see Booklets see Posters see Printing beyond the basicsPrinting on both sides of a sheet of paper You can use your printer to print Select Landscape Click OK Step Three Print your two-sided document Step Two Customize the Printer Properties for handouts Printing handoutsFrom the Paper Size area, select a paper size To receive paper reloading instructions, select Print Customize the Printer Properties for printing handouts Step Three Print your handouts Select the number of Sheets Per Bundle Printing booklets Step Three Print your booklet Building a booklet Step two Customize the Printer Properties for your poster Printing posters Step Three Print and assemble your poster From the Select Pages to Print screen Selecting specific pages to print Maintaining your printer Using the Control Program Make sure the Power light is On Installing or replacing print cartridges Improving print quality Maintaining your printer Aligning print cartridges Remove and reinstall the print cartridges Cleaning print nozzlesLoad plain paper in the printer Preserving print cartridges Wiping print nozzles When your printer has a problem, first make sure that Troubleshooting Before proceeding, verify that Printer prints slowly or doesn’t printMake sure Printer prints very slowly Test page does not print Printer does not feed envelopes or specialty papers Paper misfeeds or jamsPrinter has a paper jam Vertical straight lines are not smooth Document prints with mistakes or poor qualityCharacters are missing or unexpected Print is too dark or smudged You may need to clean the print nozzles. For help, seeColors on the printout differ from the colors on the screen Colors on the printout are faded Problems with transparencies, photos, envelopesGlossy photo papers or transparencies stick together Paper Jam message Error messages and flashing lightsPower light is On and the Paper Feed light is blinking Power light blinks twice Printing from DOS Appendix Extent of Warranty Appendix Energy star Index Error messages Ink Low 34 Paper Jam 30, 34 Printer Offline Improving print quality 23 index cards Loading Index