LG Electronics 50PT490E owner manual Troubleshooting, General, Problem Resolution

Models: 50PT490E

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ENGLISH

78TROUBLESHOOTING

TROUBLESHOOTING

General

Problem

Resolution

 

 

Cannot control the TV with the

yyCheck the remote control sensor on the product and try again.

remote control.

yyCheck if there is any obstacle between the product and the remote control.

 

yyCheck if the batteries are still working and properly installed ( to , to ).

 

yyCheck if the appropriate input mode such as TV or VCR is set for using the

 

remote control.

 

 

No image display and no sound is

yyCheck if the product is turned on.

produced.

yyCheck if the power cord is connected to a wall outlet.

 

yyCheck if there is a problem in the wall outlet by connecting other products.

 

 

Image appears slowly when the TV

yyThe image is muted during the product startup process. This is normal. If the

turns on.

image does not appear in a few minutes, unplug the TV for 30 seconds and try

 

again. If the image still does not appear, contact the authorized service center

 

in your local area.

 

 

Cannot connect external devices.

yyRefer to the "Connection Overview" and connect an external device.

 

 

The TV turns off suddenly.

yyCheck the power control settings. The power supply may be interrupted.

 

yyCheck if the Auto sleep feature is activated in the Time settings.

 

Refer to the "Sleep Timer".

 

yyIf there is no signal while the TV is on, the TV will turn off automatically after

 

15 minutes of inactivity.

 

 

Audio

Problem

Resolution

 

 

No sound is produced while images

yyPress VOL + or - button.

are displaying.

yyCheck if the sound is muted by pressing MUTE.

 

yyScroll to other channels. There may a problem with the broadcast.

 

yyCheck if the TV Speaker feature is activated in the menu option.

 

 

No output from one of the speakers

yyAdjust Balance in the menu option.

 

 

Unusual sound from inside the TV is

yyA change in ambient humidity or temperature may result in an unusual noise

produced.

when the product turns on or off. There is no problem with your product.

 

 

Page 78
Image 78
LG Electronics 50PT490E owner manual Troubleshooting, General, Problem Resolution