Trouble Shooting

This chapter lists some problems that you might encounter while using your phone. Some problems require that you call your service provider, but most of problems you encounter are easy to correct yourself.

Message

Possible causes

Possible Corrective measures

SIM error

There is no SIM card in the

Make sure that the SIM card is

 

phone or you may have

correctly inserted.

 

inserted it incorrectly.

 

 

 

 

No connection

Signal weak

Move higher to a window or

to the

 

open space.

network

Outside GSM network

Check service provider coverage

 

 

map.

Codes do

When you want to change

Contact your Service Provider.

not match

a security code you have to

 

 

confirm the new code by

 

 

entering it again. The two

 

 

codes that you have

 

 

entered do not match.

 

 

 

 

Function

Not supported by Service

Contact your Service Provider.

cannot be

Provider or registration

 

set

required

 

Calls not

Dialling error

New network not authorized.

available

New SIM card inserted

Check for new restrictions.

 

Charge limit reached

Contact Service Provider or

 

 

reset limit with PIN 2.

 

 

 

Phone

On/Off key pressed too

Press On/Off key for at least two

cannot be

briefly

seconds.

switched on

Battery empty

Charge battery. Check charging

 

 

indicator in the display.

 

Battery contacts dirty

Clean contacts.

 

 

 

90 G1610 User Guide

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LG Electronics G1610 user manual Trouble Shooting, Message Possible causes Possible Corrective measures