78045 LG Dshwshr OM ENSPv08.qxd 4/2/08 10:28 PM Page 20

T RO U B L E S H O OT I N G

BEFORE CALLING FOR SERVICE

 

Problem

Possible Causes

Solutions

 

 

 

 

 

 

 

Dishwasher does not

Door is not completely closed.

Make sure the door is completely closed and latched.

 

 

operate

 

 

 

 

Power supply or power cord is

Connect the power supply or cord properly.

 

 

 

 

 

 

not connected.

 

 

 

 

 

 

 

 

 

Fuse is blown or circuit breaker tripped.

Replace fuse or reset circuit breaker.

 

 

 

 

 

 

 

Dishwasher operates

Unit is connected to cold water.

Check the water supply connection or water heater

 

 

too long

 

setting. (Heating cold water takes longer).

 

 

 

 

 

 

 

Odor

Previous cycle was stopped before

Operate the Quick Wash cycle with detergent without

 

 

 

completion.

loading any dishes.

 

 

 

 

 

 

 

Water remains in tub

Drain hose is kinked or clogged.

Adjust hose or clear blockage.

 

 

after completion of cycle

 

 

 

 

 

 

 

 

 

Food soil remains on

Improper cycle selection.

Select correct cycle based on soil level and type of

 

 

dishes

 

dishware being washed.

 

 

 

 

 

 

 

 

Water temperature is too low.

Check water supply connection or water heater setting.

 

 

 

 

 

 

 

 

Dishwashing detergent was not used.

Use recommended detergent.

 

 

 

 

 

 

 

 

Low inlet water pressure.

Water pressure should be between 20 and 120 psi.

 

 

 

 

 

 

 

 

Water jet holes on spray arms blocked.

Clean the spray arms.

 

 

 

 

 

 

 

 

Improper loading of dishes.

Make sure dishes do not block spray arm rotation or

 

 

 

 

interfere with detergent dispenser.

 

 

 

 

 

 

 

Spots and filming on

Low water temperature.

Water supply should be at least 120°F for best wash

 

 

dishes

 

performance.

 

 

 

 

 

 

 

 

Wrong amount of detergent used.

Use the recommended amount of detergent.

 

 

 

 

 

 

 

 

Overloading.

Load the proper amount of dishes.

 

 

 

 

 

 

 

 

Improper loading.

See the Using Your Dishwasher section.

 

 

 

 

 

 

 

 

Insufficient water pressure.

Adjust water pressure to between 20 and 120 psi.

 

 

 

 

 

 

 

 

Insufficient detergent.

Add the recommended amount of detergent. See Using

 

 

 

 

Your Dishwasher section.

 

 

 

 

 

 

 

 

Rinse aid dispenser empty.

Refill rinse aid dispenser.

 

 

 

 

 

 

 

 

Extremely hard water.

Install a home water softener.

 

 

 

 

 

 

 

Noise

Some level of noise is normal during

Detergent cover opening.

 

 

 

operation.

Drain pump at the beginning of drain cycle.

 

 

 

 

 

 

 

 

The dishwasher is not level.

Adjust the leveling feet.

 

 

 

 

 

 

 

 

Nozzle arm knocking against dishes.

Reposition the dishes.

 

 

 

 

 

 

If you have followed this troubleshooting guide and the problem persists, or if the problem you are experiencing is not listed here, please call LGE Customer Service at 1-800-243-0000.

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LG Electronics LDF6920ST, LDF6920WW, LDF6920BB owner manual Ro U B L E S H O Ot I N G, Before Calling for Service