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T RO U B L E S H O OT I N G

BEFORE CALLING FOR SERVICE (continued)

 

Problem

Possible Causes

Solutions

 

 

 

 

 

 

 

Cloudiness on glassware

Combination of excessive detergent and

Use less detergent and use a rinse aid to minimize

 

 

 

soft water.

the problem.

 

 

 

 

 

 

 

Black or gray marks on

Aluminum items rubbing dishes

Reposition the dishes.

 

 

dishes

during cycle.

 

 

 

 

 

 

 

 

Yellow or brown film on

Coffee or tea stains.

Eliminate the stain by using a stain removal product.

 

 

inside surfaces of

 

 

 

 

dishwasher

 

 

 

 

 

 

 

 

 

Dishes don’t dry

Rinse agent dispenser empty.

Check and refill the rinse agent dispenser if empty.

 

 

 

 

 

 

 

Lamps don’t illuminate

Power is not connected.

Connect power supply.

 

 

 

 

 

 

 

 

Fuse is blown or circuit breaker tripped.

Replace fuse or reset circuit breaker.

 

 

 

 

 

 

 

Sprays arms do not

Holes of spray arms are blocked by food

Clean the holes of spray arms.

 

 

rotate smoothly

particles.

 

 

 

 

 

 

 

 

Upper rack crooked

Rack is poorly adjusted.

See Using Your Dishwasher section.

 

 

 

 

 

 

 

IE Error

Water inlet problem

Check for clogged, kinked or frozen water inlet hose.

 

 

 

 

Check water supply.

 

 

 

 

 

 

 

OE Error

Drainage problem

Check for clogged, kinked or frozen drain hose.

 

 

 

 

 

 

 

FE Error

Excessive water supplied.

 

 

 

 

 

 

 

 

E1 Error

Water leakage problem.

Please call your Authorized Service Center or LGE

 

 

 

 

 

 

HE Error

Heater circuit failure.

 

 

Customer Service at 1-800-243-0000.

 

 

 

 

 

 

TE Error

Thermistor failure or very high inlet

 

 

 

 

water temperature (over 194°F).

 

 

 

 

 

 

 

 

The display shows PF

The dishwasher experienced a power

This is not an error. The dishwasher will restart

 

 

 

failure.

automatically after 10 seconds.

 

 

 

 

 

 

 

 

 

 

 

If you have followed this troubleshooting guide and the problem persists, or if the problem you are experiencing is not listed here, please call LGE Customer Service at 1-800-243-0000.

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LG Electronics LDF6920WW Inside surfaces Dishwasher Dishes don’t dry, Sprays arms do not, Rotate smoothly, IE Error