TROUBLESHOOTING GUIDE
Problem | Possible Causes | Solutions |
COMPRESSOR | • The doors are not closed completely. • Push the doors firmly shut. If they will not shut all | |
| the way, see Doors will not close completely below. | |
MOTOR SEEMS TO • The condenser coils are dirty. | • This prevents air transfer and makes the motor | |
RUN TOO MUCH |
| work harder. Clean the condenser coils. Refer to |
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| the “Care and Cleaning” section. |
| • The refrigerator is not level. | • See the “Refrigerator Installation” and “Door |
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| Alignment” sections to level refrigerator. |
| • Food packages are blocking the | • Rearrange food containers to clear door and door |
| door open. | shelves. |
| • The ice bin, crisper cover, pans, | • Push bins all the way in and put crisper cover, pans, |
| shelves, door bins or baskets are out | shelves and baskets into their correct positions. |
DOORS WILL NOT | of position. | See the “Using your Refrigerator” Section. |
CLOSE | • The gaskets are sticking. | • Clean gaskets and the surface that they touch. |
COMPLETELY |
| Rub a thin coat of paraffin wax on the gaskets |
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| after cleaning. |
| • The refrigerator wobbles or seems | • Level the refrigerator. Refer to the “Door |
| unstable. | Alignment” section. |
| • The doors were removed during | • Remove and replace the doors according to the |
| product installation and not properly | “Removing and Replacing Refrigerator Doors” |
| replaced. | section or call qualified service technician. |
| • The gaskets are dirty or sticky. | • Clean gaskets and the surfaces that they touch. |
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| Rub a thin coat of appliance polish or kitchen wax |
THE DOORS ARE |
| on the gaskets after cleaning. |
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DIFFICULT TO | • The door is reopened within a short | • When you open the door, warmer air enters the |
OPEN | time after having been opened. | refrigerator. As the warm air cools, it can create |
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| a vacuum. If the door is hard to open, wait 5 |
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| minutes to allow the air pressure to equalize, then |
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| see if it opens more easily. |
•The doors are opened often. • When the door is opened, warm humid air is allowed into the refrigerator. The more the door is opened, the faster the humidity builds up, and the more warm air the refrigerator must cool. In order to keep the refrigerator cool, try to get everything you need out of the refrigerator at once, keep food organized so it is easy to find and close the door as soon as the food is removed.
•The control is not set correctly for • Refer to the “Control Panel Features”. Wait 24
| the surrounding conditions. | hours for temperatures to stabilize or even out. | ||
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| If the temperature is too cold or too warm, adjust | ||
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| the setting one level at a time. |
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TEMPERATURE IS | • A large amount of food has just | • Adding food warms the refrigerator. It can take a | ||
been added to the refrigerator or | few hours for the refrigerator to return to normal | |||
TOO WARM OR | ||||
freezer. | temperature. |
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THERE IS |
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• The food is not packaged correctly. • Wrap food tightly and wipe off damp containers | ||||
INTERIOR | ||||
| prior to storing in the refrigerator to avoid moisture | |||
MOISTURE |
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| accumulation. If necessary, repackage | food | ||
BUILDUP |
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| according to the guidelines in the “Food Storage | |||
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| Guide” section. |
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| • The doors are not closing | • See “Doors will not close completely”. |
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| completely. |
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| • The weather is humid. | • In humid weather, air carries moisture | into | |
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| refrigerator when doors are opened. |
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| • A | |||
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| after the refrigerator |
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| • The air vents are blocked. Cold air | • Locate air vents by using your hand to sense | ||
| circulates from the freezer to the | airflow and move all packages that block vents | ||
| fresh food section and back again | and restrict airflow. Refer to “Ensuring Proper Air | ||
| through air vents in the wall dividing | Circulation” section for the location of air vents. | ||
| the two sections. |
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