TROUBLESHOOTING GUIDE
Problem | Possible Causes | Solutions |
•The ice dispenser is stalling while • Change the ice button from “crushed” to “cubed”.
| dispensing “crushed” ice. |
| If cubed ice dispenses correctly, depress the | |||
NOT DISPENSING |
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| button for“crushed” ice and begin dispensing | |
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| again. | ||
ICE | • Ice maker power switch in the OFF | • Move the switch to the ON (I) position. | ||||
| (O) position. |
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| • See the “Connecting the Water Line” section. | ||
| • Water | supply | turned off | or not | ||
| connected. |
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| • The dispenser display is locked. | • Press and hold the Lock button for 3 seconds to | ||||
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| unlock the control panel and dispenser. | |
| • New installation. |
| • Flush and fill the water system. | |||
| • Refrigerator or freezer doors are not • Water will not dispense if any of the refrigerator | |||||
| closed properly. |
| doors are left open. | |||
| • Water | supply | turned off | or not | • See the “Connecting the Water Line” section. | |
| connected. |
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NOT DISPENSING | • The water pressure is less than 40 • The water pressure to the home affects the flow | |||||
PSI. |
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| from the dispenser. | ||
WATER |
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• Home | filter | or reverse | osmosis | • This can decrease water pressure. It is | ||
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| system is used. |
| recommended not to connect the supply line to | |||
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| a reverse osmosis system for optimal operation. | |
| • The dispenser is not set for water • The dispenser can be set for ice or water. Make | |||||
| dispensing. |
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| certain that the control panel is set for the proper | ||
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| operation. Press the dispenser button on the | |
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| control panel to cycle through the ice and water | |
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| options. | |
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