TROUBLESHOOTING GUIDE
Problem |
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CUBES | • Water | shutoff | valve | connecting | • Call a plumber to clear the valve. | ||||
PRODUCED BY | refrigerator to water line may be |
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ICE MAKER ARE | clogged. |
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TOO SMALL |
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| • The ice maker was recently installed. | • Discard first few batches of ice to avoid discolored | |||||||
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| or | |
| • The ice has been stored for too | • Throw away old ice and make new supply. | |||||||
| long. |
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ICE HAS BAD | • The | food | has | not been | wrapped | • Rewrap foods since odors may migrate to the ice | |||
tightly in either compartment. | if food is not wrapped properly. | ||||||||
TASTE OR ODOR | |||||||||
• The water supply contains minerals | • A new filter may need to be installed to eliminate | ||||||||
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| such as sulfur. |
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| taste and odor problems. | ||||
| • The interior of refrigerator needs | • See “Care and Cleaning” section. | |||||||
| cleaning. |
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| • Ice storage bin needs cleaning. | • Empty and wash bin. Discard old cubes. | |||||||
THERE IS WATER | • The refrigerator is defrosting. | • The water will evaporate. It is normal for water to | |||||||
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| drip into the defrost pan. | ||
IN THE DEFROST | • It is more humid than normal. | • Expect that the water in the defrost pan will take | |||||||
DRAIN PAN |
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| longer to evaporate. This is normal when it is hot | |
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| or humid. | |
THE | • The sounds may be normal for your | • Refer to the “Understanding sounds you may | |||||||
REFRIGERATOR | refrigerator. |
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| hear” section. | ||||
SEEMS TO MAKE |
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TOO MUCH NOISE |
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FROST OR ICE | • The door is not closing properly. | • See “Doors will not close completely” above. | |||||||
CRYSTALS ON | • The door is opened often. |
| • When the door is opened, warm, humid air is | ||||||
FROZEN FOOD |
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| allowed in the freezer resulting in frost. | |
THE ICE MAKER IS | • The | freezer temperature | is cold | • Wait 24 hours after | |||||
NOT PRODUCING | enough to produce ice. |
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| See the “Control Panel Features” section. | |||||
ICE OR ICE CUBES | • Door left open. |
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| • Check to see if something is holding the door | ||||
ARE FREEZING |
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| open. | |
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TOO SLOWLY |
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| • Ice maker power switch on OFF (O) | • Move the switch to the ON (I) position. | |||||||
| position. |
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| • See the “Connecting the Water Line” section. | |||
AUTOMATIC ICE | • Water | supply | turned | off | or not | ||||
connected. |
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MAKER DOES |
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• Freezer compartment too warm. | • Wait 24 hours for the freezer to reach its ideal | ||||||||
NOT WORK | |||||||||
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| temperature. | ||
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| • Piled up the cubes in the storage | • Level cubes by hand or shake the bin occasionally. | |||||||
| bin cause the ice maker to shut off. |
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| • All | the | doors are | not | closed | • Ice will not dispense if any of the refrigerator doors | |||
| completely. |
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| are left open. | ||||
| • The dispenser display is locked. | • Press and hold the Lock button for 3 seconds to | |||||||
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| unlock the control panel and dispenser. | |
| • Ice is not selected on the dispenser | • The dispenser can be set for ice or water. Make | |||||||
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| certain that the control panel is set for the proper | |
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| operation. Press the dispenser button on the | |
NOT DISPENSING |
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| control panel to cycle through the ice and water | |
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| options. | ||
ICE | • The ice dispenser is not used often. | • Check the ice bin for ice cubes clumping/ sticking | |||||||
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| together. If they are, break up the ice cubes allow | |
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| for proper operation. | |
| • Ice bin is not installed correctly. | • Be sure to install the ice bin firmly into position. | |||||||
| • New installation. |
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| • Wait 24 hours after ice maker installation for ice | |||||
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| production to begin. Wait 72 hours for full ice | |
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| production. | |
| • Ice cubes are stuck in the delivery | • Use a plastic utensil to clear the delivery chute. | |||||||
| chute. |
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