Q&A

Please check to see if any problems you have encountered with the phone are described in this section before taking the phone in for a service or calling a service engineer.

Q How do I view the list of outgoing calls, incoming calls and missed calls?

A Press the [SEND] key.

Q How do I view all numbers stored in the memory?

A Press the down navigation key.

Q Why is the connection inconsistent or not audible in certain areas?

A When the frequency environment is unstable in a certain area, connection may be inconsistent and not audible. Relocate to another area and try again.

Q Why is the connection not consistent or abruptly disconnects even when established?

A When frequency is unstable or weak or if there are too many users, connection may be cut off even after it was established. Please try again later or attempt after relocating to other areas.

Q Why does the LCD not turn on?

A Remove the battery and turn on the power after placing it back in. If there is no change, fully charge the battery and try again.

Q Why is there an echo when a connection is made with certain telephones in a certain area?

A This is called the ‘Echo Phenomenon’, which occurs if the connection volume is too high or caused by special properties (semi- electronic telephone exchange) of the equipment on the other end.

Q Why does the phone heat up?

A The phone may get hot when there is a very long call duration or when games are played or even when surfing the Internet for a long time. This has no effect upon the life of the product or performance.

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LG Electronics Shine manual Why does the LCD not turn on?, Why does the phone heat up?