POSSIBLE CAUSE | WHAT TO DO |
No power | Replace the battery. |
|
|
No battery or battery | Check that the battery is |
incorrectly installed | correctly installed with the positive |
| “+” side up. |
|
|
Test strip inserted incor- | Insert the test strip correctly |
rectly or incompletely | with the contact bars end first and |
| facing up. Push it in until it will go no |
| further. |
|
|
Defective meter or test strip | Call LifeScan Customer Service |
| at 1 800 |
POSSIBLE CAUSE | WHAT TO DO |
Insufficient blood sample | Repeat the test with a new test strip |
| and a larger sample, making sure |
| blood is placed to the narrow channel |
| in the top edge of the test strip. |
|
|
Defective test strip | Repeat the test with a new |
| test strip. |
Sample applied after automatic shutoff (two minutes after last user action)
Repeat the test with a new test strip; apply sample only when
the R symbol appears on the display.
Defective meter | Call LifeScan Customer Service |
|
| at 1 800 | 59 |
|
|