Troubleshooting, Poor quality TV/Video pictures

Instruction Manual

Troubleshooting

i.Try adjusting the TV antenna for better reception. Make sure all cables are connected correctly.

i.Ensure there is a clear path between the remote control handset and the remote sensor on the Capture Box.

ii.Aim the remote control directly at the Capture Box Sensor/Receiver

iii.Make sure the battery in the remote control handset is installed correctly or try a replacement

i.Connect and disconnect the cables, then try again

ii.Make sure all cables are connected correctly

Using Windows XP, the message appears – “High Speed device plugged into Full Speed USB Port....”

i.Make sure your system features USB 2.0 support. Ensure the Capture Box is plugged into a USB 2.0 port.

ii.Make sure your system has the Microsoft USB 2.0 host driver installed

Why do I only see video resolutions of 320 x 240 when connected to a USB 2.0 port?

i.Make sure your system has the Microsoft USB 2.0 host driver installed

ii.Check your display adapter is configured correctly

iii.Try installing a newer version of the video adapter driver

i.Go to Control Panel> Device Manager>Add/Remove Programs and un-install WinDVR3, this will also un- install the association to the device

ii.Restart the PC

iii.Navigate the CD-ROM and locate the 'Driver' folder, within this folder open the 'Update Driver' folder and run the ‘set-up’ file

iv.Follow the on screen instructions as per page 12; you must restart the PC once the Wizard has finished

v.Once Windows has restarted, connect the Device and follow the instructions as per page 16