Troubleshooting information on Windows, ⁄ Point | Fujitsu 5000

●The power is not turned on or the Power lamp on the front panel

does not light up.

Is the power cable plugged in?

●Data cannot be read from the CD-ROM drive.

Check the following:

-Has the CD-ROM been placed properly at the center of the tray? Place the CD-ROM on the tray again with the label side facing upward.

-Has the CD-ROM been placed upside down on the tray? Place the CD-ROM on the tray in the proper manner with the label side facing upward.

-Is the CD-ROM dirty or wet? Clean the CD-ROM with a soft dry cloth (moving from the center to the periphery).

-Is the CD-ROM damaged? Replace the CD-ROM.

-Does the CD-ROM conform to the required standard? Use a correct CD-ROM.

●Characters entered using the keyboard are not displayed.

Is the keyboard connected correctly? See page 2, "Installation" to connect the display cable correctly.

●The mouse cursor does not move.

Is the mouse connected correctly? See page 2, "Installation" to connect the display cable correctly.

■Troubleshooting information on Windows 98

●The entire Windows 98 programs are frozen during the execution of an appli- cation.

First press the Ctrl + alt + Delete keys to end the application. If the application cannot be terminated, press the Ctrl + Alt + Delete key twice to reboot the computer. If the computer cannot be rebooted, press the Power switch to turn off the power, then reboot a few minutes later. After the computer is rebooted, from the Start menu, select Program - Accessories - System tools, then click on Scan disk.

If no error is detected by the scan disk utility, continue operation. If an error is detected, respond in accordance with the messages displayed.However, the error might happen again after it has been corrected. If the error recurs, attempt to reinstall Windows 98 or applications.

⁄Point

The current operation data by an application is not saved if the application is terminated using the Ctrl + Alt + Delete keys or the computer is reset.

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Fujitsu 5000 Troubleshooting information on Windows, The power is not turned on or the Power lamp on the front panel

Contents

DESKPOWER 5000 Series User’s Manual IMPORTANT SAFETY INSTRUCTIONS Greetings Conventions used in this manual Command entriesWarning icons Representing keys and use thereof Screen display examples Conventions used in the text of the manualIllustrations Custom-made options Rear of the PC main unit Inside the PC main unit Warning and caution labels Chapter 1 Installation and Connection Manual configurationChapter 3 Installing Internal Options Chapter 4 Troubleshooting Installation ContentSwitching on Switching off Installing Expansion Cards Installing Memory ModulesInstalling Expansion Bay Options Error Messages Cleaning Method Standard Specifications1 Name and Function of Each Component Supplement and explains how to connect various cables Chapter 1 Installation and Connection Installation location 1 InstallationExample of installing the PC ⁄ Point Precautions to be taken by the TV or radio Precautions to be taken by the PC userPreventing electromagnetic interference with a TV or radio 2 Connection Connect the power cord to the CRT display Attaching CRT display, keyboard, mouse, and LAN cables ⁄ Pointthe rear of the CRT display Connect the power cord to the outlet Connect the CRT cable to the PC main unit Upon completion of all connections Connecting the power cordDo not plug or unplug the power cord with wet hands power on and off and handle storage media Chapter 2 Basic Operations Press the power switch of the CRT display 1 Switching onPress the power switch of the PC main unit Wait about 10 seconds before switching the PC on or off again Turning off the power via Windows 2 Switching off1 Click Start 2 Click Shut Down Turning off the power via Windows NT Resetting the PC via Windows 3 ResetResetting the PC via Windows NT 1 Click Start and Shut Down Select Restart and click OK Click Start and Shut Down 4 Floppy Disk Handling precautionsMounting and dismounting a floppy disk Mounting a floppy disk Dismounting a floppy disk 1 Confirm that the floppy disk access indicator lamp is off2 Press the floppy disk eject button 5 CD-ROM Mounting a CD-ROM Mounting and dismounting a CD-ROM diskDismounting a CD-ROM 1 Press the EJECT button. The CD-ROM tray is ejected 6 Hard Disk What is a hard disk? Chapter 3 Installing Internal Options 1 Introduction Installing positions of internal options Removing the front panel Removing the upper cover1 Remove three screws at the rear of the PC main unit 2 Remove the upper cover DIMM DIMM 2 Installing Memory Modules Memory Installing an additional memory1 Remove the upper cover 2 Push down the hooks at both ends of the slot 3 Attach the upper cover Removing the memory 3 Installing Expansion Cards Expansion cards for PCI bus Plug & Play compatible cards Turning on the PC after installing the Expansion card installation procedure for a PC using Windows Windows NT Expansion card installation procedure for a PC using Set up the resources Starting and terminating the ICU For a PC using Windows NTSelect the Exit command and press the Enter key 1 If the PC is turned on, turn it off Slide the motherboard for installing a small expansion card Installing an expansion cardInsert the expansion card into the connector Remove the slot cover expansion card has been installed Install the motherboard when a large8 Install the retaining metal bracket at the side for installing a large expansion card 4 Installing Expansion Bay Options genuine internal options in the PC expansion bay Replacing a internal hard disk equipped as standard Set up the jumper switchIf retaining metal brackets are mounted on both sides of the internal hard disk to be replaced, remove them 9 Attach the upper cover 10 Use BIOS setup to set the hard disk 7 Install the internal hard disk in the PC main unit6 Replace the internal hard disk 8 Connect the cables to the hard disk both sides of the internal hard disk to be installed, remove them Installing internal options to 3.5-inch expansion baysSet the internal option Remove the upper cover Remove the front panel 8 Install the internal option in the PC main unit 7 Install a internal option in the retaining metal bracket6 Remove the retaining metal bracket from the PC main unit 9 Connect the flat cable 10 Connect the power cord 11 Attach the front panel 13 Use BIOS setup to configure the internal option12 Attach the upper cover 1 Configure the internal option Installing internal options to 5-inch expansion bays5 Insert the internal option from the front side of the PC main unit Secure the internal option with two screws Connect the flat cable dismounted 8 Connect the power cord10 Attach the front panel Hook Attach the upper cover Use BIOS setup to configure the internal option as expected Chapter 4 Troubleshooting Error messages displayed by the PC 1 Error MessagesError Message Description and necessary action To boot booting the OS, press the F1 key. To run the BIOS Description and necessary action Correcting errors The access lamp does not light up 2 TroubleshootingNo data is displayed on the screen The screen flickers The power is not turned on or the Power lamp on the front panel Troubleshooting information on WindowsCharacters entered using the keyboard are not displayed does not light up The mouse is disabled and Windows 98 cannot end If an error recurs This appendix explains how to clean the PC and provides PC main unit Appendixspecifications Front of the PC main unit 1 Name and Function of Each Component Microphone terminal Power-switching switch Outlet Rear of the PC main unitVentilation holes Inlet MONITOR Connect the CRT cable Power supply unit 3.5-inch expansion bay Inside the PC main unitRiser board Internal hard disk CPU JP3 jumper switch Motherboard/riser boardInternal battery Primary IDE connector PC main unit specifications 2 Standard SpecificationsDESKPOWER Product name Number of Storage Sound specifications LAN adapter specificationsLAN controller Intel CRT connector Connector specificationsLAN connector 100BASE-TX/10BASE-T Signal name Serial connector Parallel connector Keyboard connector Mouse connectorUSB connector SeriesA Cleaning the PC main unit 3 Cleaning MethodCleaning the keyboard Cleaning a CD-ROM Remove the ball and clean with water Cleaning a floppy disk driveClean the inside of the mouse For Windows 9X/NT model Note on using an analog liquid crystal display Note on using the displayDisplay disturbed when the screen mode is changed 4 Supplement printer, modem, and speaker interfaces About USB Windows 98/2000 Wake up On LAN Power Saving FunctionLAN Cable LAN Adapter Intel processor serial number CD-ROM driveMouse with scroll functionwheel 8th Floor Wisma Damansara Jalan Semantan 50490 Kuala Lumpur Malaysia Tel 65-776 Fax 65-776Tel 603-253 Fax 603-253