Frequently Asked Questions | Linksys RTP300 instruction

Broadband Router with 2 Phone Ports

•If the Router is configured correctly, check your Internet connection (DSL/cable modem, etc.) to see if it is working correctly. You can remove the Router to verify a direct connection.

•Manually configure the TCP/IP with a DNS address provided by your ISP.

•Make sure that your browser is set to connect directly and that any dial-up is disabled. For Internet Explorer, click Tools, Internet Options, and then the Connection tab. Make sure that Internet Explorer is set to Never dial a connection. For Netscape Navigator, click Edit, Preferences, Advanced, and Proxy. Make sure that Netscape Navigator is set to Direct connection to the Internet.

Frequently Asked Questions

How do I make a phone call?

Pick up the phone and dial. Use 7-, 10-, or 11-digit dialing for calls within the same area code as your Internet phone number. Use 10- or 11-digit dialing for calls outside of your area code.

Can I make calls if my Internet connection is down?

No. Your high-speed Internet connection must be active when you make Internet phone or fax calls.

Can I make calls while I’m browsing the Internet?

Yes. You can make Internet phone or fax calls while browsing the Internet. However, your web browsing may affect the quality of your telephone call, depending on the amount of upstream data traffic passing through your Internet connection.

Can I receive calls while my network is down?

You cannot directly receive calls while your network is down. However, your Internet phone service provider can forward calls to a different telephone number, such as a cellular phone number, if you activate a feature called Network Availability Number. You can configure this feature through your service account.

Appendix A: Troubleshooting

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Frequently Asked Questions

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Linksys RTP300 Frequently Asked Questions, How do I make a phone call?, Can I make calls while I’m browsing the Internet?

Contents

Division of Cisco Systems, Inc Broadband RouterPage Word definition How to Use this GuideCopyright and Trademarks Broadband Router with 2 Phone Ports Table of Contents Broadband Router with 2 Phone Ports Back Panel 13 Access Restrictions Tab Filter Broadband Router with 2 Phone Ports Welcome Introduction What’s in this Guide? Introduction What’s in this Guide? Broadband Router with 2 Phone Ports Use of IP Addresses Networking BasicsAn Introduction to Local Area Networks Networking Basics Back Panel Getting to Know the Router Front Panel Power Overview Connecting the Router Connect the Power Connecting the Router to Your Existing Router Connect the Existing Router Placement Options Wall-Mount Option Overview Configuring the Router Security SetupAccess Restrictions Status AdministrationApplications & Gaming Voice How to Access the Web-based Utility Obtain an IP automatically Setup Tab Basic SetupInternet Setup Internet Connection Type Static IP Packet a unit of data sent over a network Network SetupOptional Settings Router IP Network Address Server Settings Dhcp Ddns Setup Tab Ddns TZO.com DynDNS.org MAC Clone Setup Tab MAC Address Clone Advanced Routing Setup Tab Advanced Routing 10 Routing Table Entry List Web Filters Security Tab Firewall VPN Passthrough Security Tab VPN Passthrough Filter MAC Address Access Restrictions Tab FilterFilter IP Address Range Filter Port Range Block WAN Requests Access Control Access Restrictions Tab Device Access Control Port Range Applications & Gaming Tab Port Range ForwardingPort Range Forwarding Triggered Range Applications & Gaming Tab Port TriggeringPort Triggering Forwarded Range DMZ Applications & Gaming Tab DMZ IP QoS Applications & Gaming Tab QoS 20 QoS Create Rule UPnP Administration Tab ManagementRouter Password Local Router Access Log Administration Tab Log Factory Defaults Administration Tab Factory Defaults Traceroute Test Administration Tab DiagnosticsPing Test Information Status Tab Router Click the Refresh button to update the on-screen information Local Network Status Tab Local Network Line2 Status Status Tab VoiceLine1 Status 31 Voice Tab Voice Tab Configuring the Router Common Problems and Solutions Appendix a Troubleshooting Need to set a static IP address on a PC For Windows 98 and Millennium For Windows XP For Windows Want to test my Internet connection For Windows XP Configuring the Router for details Am not able to access the Router’s Web-based Utility Setup Need to set up a server behind my Router TCP Application Start and End Protocol IP Address Enabled Can’t get the Internet game, server, or application to work Broadband Router with 2 Phone Ports For Netscape 4.7 or higher To start over, I need to set the Router to factory defaultFor Microsoft Internet Explorer 5.0 or higher My DSL service’s PPPoE is always disconnecting Need to use port triggering Can I make calls while I’m browsing the Internet? Frequently Asked QuestionsHow do I make a phone call? Can I make calls if my Internet connection is down? Does the Router support IPX or AppleTalk? Where is the Router installed on the network? How can I block corrupted FTP downloads? Will the Router function in a Macintosh environment? If all else fails in the installation, what can I do?What is DMZ Hosting? How can I check whether I have static or Dhcp IP addresses? What is a MAC Address?How many ports can be simultaneously forwarded? Which modems are compatible with the Router? How do I reset the Router? Windows 98 or Me Instructions Figure B-1 IP Configuration Screen For the Router’s Web-based Utility Windows 2000 or XP Instructions Network Neighborhood/My Network Places Appendix C Windows HelpShared Resources Appendix C Windows Help Appendix D Glossary Appendix D Glossary Broadband Router with 2 Phone Ports Broadband Router with 2 Phone Ports Broadband Router with 2 Phone Ports Broadband Router with 2 Phone Ports Appendix E Specifications Storage Humidity Warranty Year Limited Limited Warranty Appendix F Warranty Information Appendix F Warranty Information FCC Statement Appendix G Regulatory Information Industry Canada Statement Appendix H Contact Information Appendix H Contact Information