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Linksys la) Appendix I Contact Information, In Europe, E-mail Address, Wireless-N ADSL2+ Gateway

Models: la) wag300n (eu

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Wireless-N ADSL2+ Gateway

Appendix I: Contact Information

Need to contact Linksys?

Visit us online for information on the latest products and updates to your existing products at: http://www.linksys.com/international

If you experience problems with any Linksys product, you can e-mail us at:

In Europe	E-mail Address

Austria	support.at@linksys.com

Belgium	support.be@linksys.com

Czech Republic	support.cz@linksys.com

Denmark	support.dk@linksys.com

Finland	support.fi@linksys.com

France	support.fr@linksys.com

Germany	support.de@linksys.com

Greece	support.gr@linksys.com (English only)

Hungary	support.hu@linksys.com

Ireland	support.ie@linksys.com

Italy	support.it@linksys.com

Netherlands	support.nl@linksys.com

Norway	support.no@linksys.com

Poland	support.pl@linksys.com

Portugal	support.pt@linksys.com

Russia	support.ru@linksys.com

Spain	support.es@linksys.com

Sweden	support.se@linksys.com

Appendix I: Contact Information

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Linksys la) Appendix I Contact Information, In Europe, E-mail Address, Wireless-N ADSL2+ Gateway, Need to contact Linksys?

Contents

WIRELESS Wireless- N2,4 GHz User GuideCopyright and Trademarks How to Use this Guideword definition Chapter 3 Getting to Know the Wireless-N ADSL2+ Gateway Table of ContentsChapter 4 Connecting the Wireless-N ADSL2+ Gateway Chapter 5 Configuring the Wireless-N ADSL2+ GatewayAppendix G Warranty Information Appendix F SpecificationsAppendix D Upgrading Firmware Appendix E GlossaryList of Figures Figure 5-25 Internet Access Policy Welcome Chapter 1 IntroductionWhat’s in this User Guide? Appendix H Regulatory Information Wireless-N ADSL2+ GatewayAppendix I Contact Information Chapter 1 IntroductionThe Gateway’s Functions Chapter 2 Planning Your NetworkIP Addresses Wireless-N ADSL2+ GatewayDynamic IP Addresses DHCP Dynamic Host Configuration Protocol ServersPorts and Reset Button on Side Panel Chapter3GettingtoKnowtheWireless-NADSL2+GatewayLEDs on Side Panel Wired Connection to a Computer Chapter 4 Connecting the Wireless-N ADSL2+ GatewayOverview Wireless Connection to a Computer Setup Chapter 5 Configuring the Wireless-N ADSL2+ GatewayWireless OverviewAdministration Access RestrictionsSecurity Applications & GamingThe Setup Tab How to Access the Web-based UtilityThe Basic Setup Tab Internet SetupStatic IP RFC 1483 Bridged Dynamic IPIPoA RFC 1483 RoutedRFC 2364 PPPoA RFC 2516 PPPoENetwork Setup Optional Settings required by some ISPsBridge Mode Only Client Lease Time. The Client Lease Time is the amount of time a computer will be allowed connection to the Gateway with its current dynamic IP address. Enter the amount of time, in minutes, that the computer will be “leased” this dynamic IP address DDNS The DDNS TabDynDNS.org TZO.comAdvanced Routing The Advanced Routing TabFigure 5-12 Routing Table The Basic Wireless Settings Tab The Wireless TabWireless Network PSK-Personal The Wireless Security TabPSK2-Personal PSK2-Enterprise PSK-EnterpriseRADIUS Figure 5-18 Wireless Security - RADIUSPage Wireless MAC Filter The Wireless MAC Filter TabAdvanced Wireless The Advanced Wireless Settings TabBeacon Interval. Enter a value between 20-1000 milliseconds. The Beacon Interval value indicates the frequency interval of the beacon. A beacon is a packet broadcast by the Gateway to synchronize the wireless network. The default value is The Firewall Tab The Security TabFirewall VPN Passthrough The VPN Passthrough TabThe Internet Access Policy Tab The Access Restrictions TabInternet Access Policy Figure 5-27 List of PCs Wireless-N ADSL2+ Gateway The Applications and Gaming TabChapter 5 Configuring the Wireless-N ADSL2+ Gateway Single Port ForwardingPort Range Forwarding The Port Range Forwarding TabPort Range Triggering The Port Triggering TabThe DMZ Tab The QoS Tab QoS Quality of ServiceMSN Messenger Summary Gateway Access The Administration TabThe Management Tab SNMPWLAN UPnPReporting The Reporting TabEmail Alerts Ping Test The Diagnostics TabBackup Configuration The Backup & Restore TabRestore Configuration The Firmware Upgrade Tab The Factory Defaults TabFactory Defaults Firmware UpgradeThe Gateway Tab The Status TabGateway Information Internet ConnectionLocal Network The Local Network TabWireless Network The Wireless TabDSL Status The DSL Connection TabPVC Connection Common Problems and Solutions Appendix A Troubleshooting1. I need to set a static IP address on a computer 2. I want to test my Internet connection 9. Restart the computer if asked For Windows XP3. I am not getting an IP address on the Internet with my Internet connection 2. Enter any name you want to use for the Application Appendix A Troubleshooting 8. I can’t get the Internet game, server, or application to work 12. I need to upgrade the firmware 11. To start over, I need to set the Gateway to factory default13. The firmware upgrade failed, and/or the Power LED is flashing For Microsoft Internet Explorer 5.0 or higher16. The Power LED flashes continuously 14. My DSL service’s PPPoE is always disconnectingWhere is the Gateway installed on the network? Frequently Asked QuestionsIs IPSec Passthrough supported by the Gateway? Does the Gateway support IPX or AppleTalk? What is Network Address Translation and what is it used for?Does the LAN connection of the Gateway support 100Mbps Ethernet? Windows 2000, or Windows XP?How will I be notified of new Gateway firmware upgrades? If all else fails in the installation, what can I do?What is DMZ Hosting? How do I get Half-Life Team Fortress to work with the Gateway?What is the IEEE 802.11g standard? What are the advanced features of the Gateway?Does the Gateway pass PPTP packets or actively route PPTP sessions? Is the Gateway cross-platform compatible?What IEEE 802.11b and 802.11g features are supported? What is the IEEE 802.11b standard?What is ad-hoc mode? What is infrastructure mode?What is Spread Spectrum? What is the ISM band?What is DSSS? What is FHSS? And what are their differences? What is WEP?How do I resolve issues with signal loss? How do I reset the Gateway?I have excellent signal strength, but I cannot see my network How many channels/frequencies are available with the Gateway?Security Precautions Appendix B Wireless SecuritySecurity Threats Facing Wireless Networks SSID. There are several things to keep in mind about the SSID PSK2-Personal. PSK2 gives you one encryption method, AES, with dynamic encryption keys. Enter a Passphrase of 8-63 characters. Then enter a Group Key Renewal period, which instructs the Gateway how often it should change the encryption keys Windows 98 or Me Instructions Windows 2000 or XP Instructions Appendix D Upgrading Firmware Appendix D Upgrading FirmwareAppendix E Glossary Domain - A specific name for a network of computers Packet - A unit of data sent over a network Router - A networking device that connects multiple networks together Topology - The physical layout of a network Appendix F Specifications Security Features Appendix G Warranty Information Appendix H Regulatory Information IC Statement Operation is subject to the following two conditions Appendix H Regulatory Information Wireless-N ADSL2+ GatewayRadio EN 300 EMC EN 301 489-1, EN 301 Safety EN 60950 and either EN 50385 or ENWireless-N ADSL2+ Gateway Table 1 Applicable Power Levels in France2400-2483.5 100 mW 20 dBmProduct Usage Restrictions 4. Open the Wireless Network Connection windowWindows 1. Open the Control Panel Appendix H Regulatory Information Wireless-N ADSL2+ GatewayAppendix H Regulatory Information Wireless-N ADSL2+ GatewayAppendix H Regulatory Information Wireless-N ADSL2+ GatewayAppendix H Regulatory Information Wireless-N ADSL2+ GatewayAppendix H Regulatory Information Wireless-N ADSL2+ GatewayWireless-N ADSL2+ Gateway Appendix I Contact InformationIn Europe E-mail AddressNote For some countries, support may be available only in English Wireless-N ADSL2+ GatewayAppendix I Contact Information