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Linksys wag300n (eu, la) manual Wireless-N ADSL2+ Gateway, Appendix I Contact Information

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Wireless-N ADSL2+ Gateway

In Europe

E-mail Address

Switzerland

support.ch@linksys.com

United Kingdom

support.uk@linksys.com

Outside of Europe	E-mail Address

Asia Pacific	asiasupport@linksys.com (English only)

Latin America	support.portuguese@linksys.com or support.spanish@linksys.com

Middle East & Africa	support.mea@linksys.com (English only)

South Africa	support.ze@linksys.com (English only)

UAE	support.ae@linksys.com (English only)

U.S. and Canada	support@linksys.com

Note: For some countries, support may be available only in English.

Appendix I: Contact Information

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Linksys wag300n (eu, la) manual Wireless-N ADSL2+ Gateway, Note For some countries, support may be available only in English

Contents

2,4 GHz Wireless- NWIRELESS User Guideword definition How to Use this GuideCopyright and Trademarks Chapter 4 Connecting the Wireless-N ADSL2+ Gateway Table of ContentsChapter 3 Getting to Know the Wireless-N ADSL2+ Gateway Chapter 5 Configuring the Wireless-N ADSL2+ GatewayAppendix D Upgrading Firmware Appendix F SpecificationsAppendix G Warranty Information Appendix E GlossaryList of Figures Figure 5-25 Internet Access Policy Chapter 1 Introduction WelcomeWhat’s in this User Guide? Appendix I Contact Information Wireless-N ADSL2+ GatewayAppendix H Regulatory Information Chapter 1 IntroductionIP Addresses Chapter 2 Planning Your NetworkThe Gateway’s Functions Wireless-N ADSL2+ GatewayDHCP Dynamic Host Configuration Protocol Servers Dynamic IP AddressesChapter3GettingtoKnowtheWireless-NADSL2+Gateway Ports and Reset Button on Side PanelLEDs on Side Panel Overview Chapter 4 Connecting the Wireless-N ADSL2+ GatewayWired Connection to a Computer Wireless Connection to a Computer Wireless Chapter 5 Configuring the Wireless-N ADSL2+ GatewaySetup OverviewSecurity Access RestrictionsAdministration Applications & GamingThe Basic Setup Tab How to Access the Web-based UtilityThe Setup Tab Internet SetupRFC 1483 Bridged Dynamic IP Static IPRFC 1483 Routed IPoARFC 2516 PPPoE RFC 2364 PPPoABridge Mode Only Optional Settings required by some ISPsNetwork Setup Client Lease Time. The Client Lease Time is the amount of time a computer will be allowed connection to the Gateway with its current dynamic IP address. Enter the amount of time, in minutes, that the computer will be “leased” this dynamic IP address DynDNS.org The DDNS TabDDNS TZO.comThe Advanced Routing Tab Advanced RoutingFigure 5-12 Routing Table Wireless Network The Wireless TabThe Basic Wireless Settings Tab PSK2-Personal The Wireless Security TabPSK-Personal PSK-Enterprise PSK2-EnterpriseFigure 5-18 Wireless Security - RADIUS RADIUSPage The Wireless MAC Filter Tab Wireless MAC FilterThe Advanced Wireless Settings Tab Advanced WirelessBeacon Interval. Enter a value between 20-1000 milliseconds. The Beacon Interval value indicates the frequency interval of the beacon. A beacon is a packet broadcast by the Gateway to synchronize the wireless network. The default value is Firewall The Security TabThe Firewall Tab The VPN Passthrough Tab VPN PassthroughInternet Access Policy The Access Restrictions TabThe Internet Access Policy Tab Figure 5-27 List of PCs Chapter 5 Configuring the Wireless-N ADSL2+ Gateway The Applications and Gaming TabWireless-N ADSL2+ Gateway Single Port ForwardingThe Port Range Forwarding Tab Port Range ForwardingThe Port Triggering Tab Port Range TriggeringThe DMZ Tab QoS Quality of Service The QoS TabMSN Messenger Summary The Management Tab The Administration TabGateway Access SNMPUPnP WLANEmail Alerts The Reporting TabReporting The Diagnostics Tab Ping TestRestore Configuration The Backup & Restore TabBackup Configuration Factory Defaults The Factory Defaults TabThe Firmware Upgrade Tab Firmware UpgradeGateway Information The Status TabThe Gateway Tab Internet ConnectionThe Local Network Tab Local NetworkThe Wireless Tab Wireless NetworkPVC Connection The DSL Connection TabDSL Status 1. I need to set a static IP address on a computer Appendix A TroubleshootingCommon Problems and Solutions 9. Restart the computer if asked For Windows XP 2. I want to test my Internet connection3. I am not getting an IP address on the Internet with my Internet connection 2. Enter any name you want to use for the Application Appendix A Troubleshooting 8. I can’t get the Internet game, server, or application to work 13. The firmware upgrade failed, and/or the Power LED is flashing 11. To start over, I need to set the Gateway to factory default12. I need to upgrade the firmware For Microsoft Internet Explorer 5.0 or higher14. My DSL service’s PPPoE is always disconnecting 16. The Power LED flashes continuouslyIs IPSec Passthrough supported by the Gateway? Frequently Asked QuestionsWhere is the Gateway installed on the network? Does the LAN connection of the Gateway support 100Mbps Ethernet? What is Network Address Translation and what is it used for?Does the Gateway support IPX or AppleTalk? Windows 2000, or Windows XP?What is DMZ Hosting? If all else fails in the installation, what can I do?How will I be notified of new Gateway firmware upgrades? How do I get Half-Life Team Fortress to work with the Gateway?Does the Gateway pass PPTP packets or actively route PPTP sessions? What are the advanced features of the Gateway?What is the IEEE 802.11g standard? Is the Gateway cross-platform compatible?What is ad-hoc mode? What is the IEEE 802.11b standard?What IEEE 802.11b and 802.11g features are supported? What is infrastructure mode?What is DSSS? What is FHSS? And what are their differences? What is the ISM band?What is Spread Spectrum? What is WEP?I have excellent signal strength, but I cannot see my network How do I reset the Gateway?How do I resolve issues with signal loss? How many channels/frequencies are available with the Gateway?Security Threats Facing Wireless Networks Appendix B Wireless SecuritySecurity Precautions SSID. There are several things to keep in mind about the SSID PSK2-Personal. PSK2 gives you one encryption method, AES, with dynamic encryption keys. Enter a Passphrase of 8-63 characters. Then enter a Group Key Renewal period, which instructs the Gateway how often it should change the encryption keys Windows 98 or Me Instructions Windows 2000 or XP Instructions Appendix D Upgrading Firmware Appendix D Upgrading FirmwareAppendix E Glossary Domain - A specific name for a network of computers Packet - A unit of data sent over a network Router - A networking device that connects multiple networks together Topology - The physical layout of a network Appendix F Specifications Security Features Appendix G Warranty Information Appendix H Regulatory Information IC Statement Operation is subject to the following two conditions Wireless-N ADSL2+ Gateway Appendix H Regulatory InformationSafety EN 60950 and either EN 50385 or EN Radio EN 300 EMC EN 301 489-1, EN 3012400-2483.5 Table 1 Applicable Power Levels in FranceWireless-N ADSL2+ Gateway 100 mW 20 dBm4. Open the Wireless Network Connection window Product Usage RestrictionsWindows 1. Open the Control Panel Wireless-N ADSL2+ Gateway Appendix H Regulatory InformationWireless-N ADSL2+ Gateway Appendix H Regulatory InformationWireless-N ADSL2+ Gateway Appendix H Regulatory InformationWireless-N ADSL2+ Gateway Appendix H Regulatory InformationWireless-N ADSL2+ Gateway Appendix H Regulatory InformationIn Europe Appendix I Contact InformationWireless-N ADSL2+ Gateway E-mail AddressAppendix I Contact Information Wireless-N ADSL2+ GatewayNote For some countries, support may be available only in English