Appendix J Contact Information | Linksys WAG54G guide

Wireless-G ADSL Gateway

Appendix J: Contact Information

Need to contact Linksys?

Visit us online for information on the latest products and updates to your existing products at:

http://www.linksys.com/international

If you experience problems with any Linksys product, you can e-mail us at:

In Europe	E-mail Address

Austria	support.at@linksys.com

Belgium	support.be@linksys.com

Denmark	support.dk@linksys.com

France	support.fr@linksys.com

Germany	support.de@linksys.com

Italy	support.it@linksys.com

Netherlands	support.nl@linksys.com

Norway	support.no@linksys.com

Portugal	support.pt@linksys.com

Spain	support.es@linksys.com

Sweden	support.se@linksys.com

Switzerland	support.ch@linksys.com

United Kingdom & Ireland	support.uk@linksys.com

Outside of Europe	E-mail Address

Latin America	support.la@linksys.com

U.S. and Canada	support@linksys.com

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Appendix J: Contact Information

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Linksys WAG54G manual Appendix J Contact Information, Outside of Europe Mail Address

Contents

Wireless- G How to Use this Guide Copyright and TrademarksWord definition Table of Contents Wireless-G Adsl Gateway Computer-to-VPN Gateway Network 23 VPN Settings Summary Figure C-9 New Rule Properties Welcome Introduction What’s in this Guide? Wireless-G Adsl Gateway What’s an IP Address? Planning Your NetworkGateway’s Functions IP Addresses What is a VPN? Dhcp Dynamic Host Configuration Protocol ServersDynamic IP Addresses VPN Gateway to VPN Gateway Why do I need a VPN? Data Sniffing MAC Address Spoofing Back Panel Getting to Know the Wireless-G Adsl Gateway Internet Front PanelIndication of any network activity While establishing the Adsl connection Overview Connecting the Wireless-G Adsl Gateway Ethernet Connection Wired Connection to a Computer Wireless Connection to a Computer Security Configuring the GatewaySetup Wireless Status Access RestrictionsAdministration Applications & Gaming Multiplexing Select LLC or VC , depending on your ISP How to Access the Web-based UtilitySetup Tab Internet Setup RFC 1483 Bridged Dynamic IP Static IPVirtual Circuit Enter the VPI and VCI ranges in the fields RFC 2516 PPPoE RFC 1483 Routed RFC 2364 PPPoA Bridged Mode Only Network Setup Optional Settings Required by some ISPs Ddns Tab DynDNS.orgTZO.com Advanced Routing Advanced Routing Tab 13 Routing Table Wireless Tab Basic Wireless Settings TabWireless Network 15 WPA Pre-Shared Key Wireless Security Tab 17 WEP Wireless Network Access Wireless Access Tab Advanced Wireless Advanced Wireless Settings Tab Security Tab FirewallAdditional Filters 22 VPN Local Security Gateway 24 Manual Key Management Manual 26 Advanced VPN Tunnel Setup Advanced VPN Tunnel Setup Configuring the Gateway Security Tab Internet Access Access Restrictions Tab 29 List of PCs Applications and Gaming Tab Single Port ForwardingPort Range Forwarding 33 Port Triggering Port Triggering This setting allows you to specify traffic queue priority Advanced QoSApplication-based QoS Administration Tab Gateway AccessManagement Reporting UPnPEmail Alerts Ping Test DiagnosticsBackup&Restore Factory Defaults Firmware Upgrade RebootUpgrade from LAN Internet Connections Status TabGateway Gateway Information 45 Local Network Local Network 47 Wireless 49 DSL Connection DSL Connection Appendix a Troubleshooting Common Problems and SolutionsNeed to set a static IP address on a computer Want to test my Internet connection Wireless-G Adsl Gateway Wireless-G Adsl Gateway IP Address TCP UDP Can’t get the Internet game, server, or application to work My DSL service’s PPPoE is always disconnecting To start over, I need to set the Gateway to factory defaultNeed to upgrade the firmware Firmware upgrade failed, and/or the Power LED is flashing Power LED flashes continuously Does the Gateway support IPX or AppleTalk? Frequently Asked QuestionsWhere is the Gateway installed on the network? Is IPSec Passthrough supported by the Gateway? Does the Gateway support ICQ send file? Is the Gateway cross-platform compatible? What is DMZ Hosting?What are the advanced features of the Gateway? Will the Gateway function in a Macintosh environment? What is infrastructure mode? What is the Ieee 802.11g standard?What Ieee 802.11b and 802.11g features are supported? What is ad-hoc mode? What is the ISM band? What is Spread Spectrum?What is DSSS? What is FHSS? And what are their differences? How do I resolve issues with signal loss? What is WEP?What is a MAC Address? How do I reset the Gateway? Important Information for Wireless Products Appendix B Wireless Security Wireless-G Adsl Gateway Wireless-G Adsl Gateway WAG54G Environment Filter List 1 win-Router How to Establish a Secure IPSec TunnelCreate an IPSec Policy Build Filter Lists Figure C-4 IP Filter LIst Filter List 2 Router -win Figure C-7 IP Filter List Tunnel 1 win-Router Configure Individual Tunnel Rules Figure C-13 Authentication Methods Tunnel 2 Router-win Figure C-16 Tunnel Setting Tab Figure C-19 IP Filter List Tab Figure C-22 Preshared Key Figure C-25 Connection Type Assign New IPSec Policy Figure C-28 VPN Tab Create a Tunnel Through the Web-Based Utility Windows 98 or Me Instructions Figure D-1 IP Configuration Screen Figure D-3 MAC Address/Physical Address Windows 2000 or XP Instructions Appendix E Upgrading Firmware Upgrade from WAN Appendix F Glossary Wireless-G Adsl Gateway Wireless-G Adsl Gateway Wireless-G Adsl Gateway Wireless-G Adsl Gateway Wireless-G Adsl Gateway Operating Temp 0ºC to 40ºC Appendix G SpecificationsStandards Annex-B, WAG54G-DE UR-2 Storage Temp 20ºC to 70ºC Operating Humidity Storage Humidity10% to 85% Non-Condensing FCC Statement Appendix H Regulatory Information Wireless-G Adsl Gateway Radio EN 300 EMC EN 301 489-1, EN 301 Safety EN Applicable Power Levels in France Location Frequency Range MHz Power EirpBelgium Wireless-G Adsl Gateway Open the Wireless Network Connection window Appendix I Warranty Information Appendix J Contact Information Europe Mail AddressOutside of Europe Mail Address