Chapter 4
Interactive Voice Response Menu
Chapter 4:
Interactive Voice
Response Menu
Overview
This chapter explains how to use the Interactive Voice Response (IVR) Menu to configure the Router’s network settings. Use your telephone’s keypad to enter your commands and select choices, and the Router will use voice responses.
To access the IVR Menu:
1.Use a telephone connected to the Phone 1 or 2 port of the Router. (You can only access the IVR Menu through an analog telephone, not any of the Internet phones.)
2.Press **** (in other words, press the star key four times).
3.Wait until you hear the Router’s response, “Configuration menu. Please enter the option followed by the # (pound) key, or hang up to exit”.
Menu Commands
Refer to the following table that lists actions, commands, menu choices, and descriptions. After you select an option, press the # (pound) key. To exit the menu, hang up the telephone.
If the menu is inactive for more than one minute, the Router will time out. To
Action | Command | Choices | Description |
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| Use this command |
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| to enter the IVR |
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| Menu. Ignore |
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| Special Information |
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| Tones (SITs) or other |
Enter IVR | **** |
| tones until you |
Menu |
| hear, “Configuration | |
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| menu. Please enter |
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| the option followed |
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| by the # (pound) |
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| key, or hang up to |
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| exit.” |
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| The IVR announces |
Check DHCP | 100 |
| whether DHCP is |
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| enabled or disabled. |
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Check IP | 110 |
| The IVR announces |
Address |
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| the current IP |
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| address of the |
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| Router. |
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Check | 120 |
| The IVR announces |
Subnet |
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| the current subnet |
Mask |
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| mask of the Router. |
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Check Static | 130 |
| The IVR announces |
Gateway IP |
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| the current gateway |
Address |
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| IP address of the |
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| Router. |
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Check MAC | 140 |
| The IVR announces |
Address |
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| the MAC address |
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| of the Router in |
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| hexadecimal string |
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| format. |
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Check | 150 |
| The IVR announces |
Firmware |
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| the version number |
Version |
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| of the firmware |
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| running on the |
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| Router. |
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Factory | 73738 | Confirm - | After the |
Reset of the |
| Press 1. | Router requests |
Router |
| Cancel - | confirmation, press |
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| 1 to confirm. | |
Warning: |
| Press * | |
| (star). |
| |
All custom |
| After you hear, | |
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| ||
settings |
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| “Option successful”, |
will be lost, |
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| hang up the phone. |
including |
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| The Router will |
the network |
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| reboot, and all |
and service |
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| settings will be reset |
provider |
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| to their defaults. |
data. |
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34 |