Linksys WUSB54GS manual Appendix a Troubleshooting, Common Problems and Solutions

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Appendix A: Troubleshooting

This appendix provides solutions to problems usually encountered during the installation and operation of the Adapter. Read the description below to solve your problems. If you can't find an answer here, check the Linksys website at www.linksys.com.

Common Problems and Solutions

1.My computer does not recognize the USB Network Adapter.

•Make sure that the USB Network Adapter is properly inserted into the USB port.

•Also, make sure that the USB Controller is enabled in the BIOS. Check with your motherboard User Guide for more information.

2. The USB Network Adapter does not work properly.

•Reinsert the USB Network Adapter into the notebook or desktop’s USB port.

•Right-click on My Computer, and select Properties. Select the Adapter, then chose the Device Manager tab, and click on the Network Adapter. You will find the USB Network Adapter if it is installed successfully. If you see a yellow exclamation mark, the resources may be conflicting and you must follow the steps below:

•Uninstall the driver software from your PC.

•Restart your PC and repeat the hardware and software installation as specified in this User Guide.

3.I cannot communicate with the other computers linked via Ethernet in the Infrastructure configuration.

• Make sure that the notebook or desktop is powered on.

• Make sure that your USB Network Adapter is configured on the same channel, SSID, and WEP as the other computers in the Infrastructure configuration.

Appendix A: Troubleshooting 28

Common Problems and Solutions