Lucent Technologies partner advanced communications system manual System Lines

Form A Supplemental Instructions:	2
System Configuration

Salesperson completes items 1–11.

Sales Support Representative completes items 12–14.

7. System Lines

Enter information about individual lines in the table. Be sure to list the lines assigned to all extensions first, followed by personal and dedicated lines.

Write R if Rotary (Dial Pulse) Line {#201}

Leave blank for touch-tone lines.

Line Coverage—You can select one per line

If desired, identify an automated answering option for incoming calls on each line. (If all calls on a line should be covered by a human operator, leave all line coverage columns blank for that line.) To avoid confusing callers, it is recommended that only one of the AA or VMS-AAoptions be used to handle incoming calls throughout the system.

AA	Automated attendant, which must be purchased separately.
VMS-AA	Automated Attendant service of PARTNER MAIL® or
	PARTNER MAIL VS®, which must be purchased separately. If
	the receptionist does not answer an incoming call, VMS-AA
	lets the caller select an extension or route. Programmed using
	option 1 of Group Call Distribution {#206} for Hunt Group 7.

Hunt Group Hunt Group sends incoming calls directly to an extension in the specified group 1–6. Programmed using option 1 of Group Call Distribution {#206}.

VMS-MailVoice Mail coverage of personal line by PARTNER MAIL or PARTNER MAIL VS , which must be purchased separately. Sends unanswered incoming calls directly to the line owner’s mailbox.

NOTE: You can use option 3 of Group Call Distribution {#206} or Line Coverage Extension {#208} to specify VMS-Mail lines for ownership. With the #206 option, calls are routed to the user’s voice mailbox after four rings. The #208 option provides more flexibility because calls are routed after the number of rings specified with VMS Cover Rings {#117}, if the extension has VMS Cover on. The user also can turn on Do Not Disturb to send calls on the owned line immediately to VMS coverage.

Write User’s Name for Personal or Owned Line or Identify Equipment for Dedicated Line

For a personal, owned, or dedicated line, write the user name or equipment description (for example, “Fax”); otherwise, leave blank. (If another user provides backup call coverage on the line, note the name of that user in parentheses.) Use Form B2 to record custom extension assignments.

Check if Caller ID Service

Check this column to indicate lines on which local telephone company Caller ID service is provided. For dial-code features that support this service, see Form C.