Appendix

Taking Care of Your HomePod

(Failure to follow these instructions may result in personal injury or damage to your HomePod.)

•Use only a soft, dry cloth to clean the outside of your HomePod and any peripherals.

•Do not use any solvents, chemicals, or cleaning solutions containing alcohol, ammonia, or abrasives.

•Do not allow liquids to spill on the unit.

•Do not use sprays near your HomePod.

•It is best to keep HomePod out of direct sunlight or other sources of extreme heat.

•Avoid placing HomePod in a setting where air cannot circulate around the unit.

Troubleshooting

Your HomePod is designed and built to provide you with trouble-free performance. If it does not appear to be functioning correctly, please follow these troubleshooting steps.

General troubleshooting guidelines:

•Make sure all connectors are properly attached.

•Make sure the power adaptor is firmly connected.

•Try the basic setup first before attempting complex ones. Involve only one access point, one audio server, and one HomePod. Try wired (Ethernet cable) connection before trying wireless (access point). Turn wireless encryption (WEP) off.

If this is

Try the following:

happening:

 

HomePod is connected wirelessly to the network and it does not see any audio servers.

Do not connect the Ethernet cable when using the wireless connection. If the Ethernet cable is connected at boot-up time, wireless connection will not be enabled.

Check to make sure that the HomePod is getting a proper IP Address and SSID by selecting the “Settings->Network Settings” item on the main menu. The IP and SSID will only appear if the HomePod has successfully connected to a wireless network. Without them, the audio server will not be recognized.

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