HomePod is

Connect the Ethernet cable before turning on

 

connected via

the HomePod. If the Ethernet cable is not

 

Ethernet to the

connected at boot-up time, wireless

 

network and it does

connection will be enabled instead.

 

not see any of audio

 

 

Check to make sure that you have a green

 

servers.

 

light on the HomePod’s Ethernet port.

 

 

 

 

 

 

 

Check to make sure that the HomePod is

 

 

getting a proper IP Address by selecting the

 

 

“Settings->Network Settings” item on the main

 

 

menu. The IP will only appear if the HomePod

 

 

has successfully connected to a wireless

 

 

network. Without it, the audio server will not be

 

 

recognized.

 

 

Make sure that your network has a DHCP

 

 

server available.

 

 

 

 

 

Make sure the PC/Mac that has audio server

 

 

installed is on the same subnet as the

 

 

HomePod. E.g. 192.168.1.xxx.

 

 

 

 

 

Make sure the audio server is running. If it is

 

 

not, start it. If it is, stop and restart it.

 

HomePod is getting

Make sure the audio server is running. If it is

 

an IP address but it

not, start it. If it is, stop and restart it.

 

still can not find any

 

 

Make sure that all software firewalls are

 

audio servers.

 

disabled. This includes firewalls that are part

 

 

 

 

of the operating system.

 

 

For Windows XP: Open Start->Settings->

 

 

Control Panel->Network Connections. The

 

 

Network Connections window will open.

 

 

Right-click on the network adapter that is in

 

 

use and select Properties. Click the Advanced

 

 

tab. Uncheck the Internet Connection Firewall

 

 

checkbox and save settings.

 

 

For Mac OS X 10.3: Open System

 

 

Preferences and click Sharing. Click Firewall

 

 

and click the Stop button.

 

Wireless is not working so I inserted an Ethernet cable but it still doesn’t work.

The Ethernet cable needs to be inserted at the time the HomePod is turned on. If there is no cable inserted at the start-up time then the Ethernet port becomes disabled and wireless becomes active. So even if a cable is inserted after start-up the Ethernet port is already disabled and will not function.

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