Troubleshooting Guide

If you are experiencing problems with your Digital Photo Frame, please consult the following Troubleshooting information. If you need further assistance, please contact Technical Support at 1 800-663-5954.

No power:

Please check whether there is power, and that the DC power cord is plugged in correctly.

Remote Control not functioning:

Please check that the battery has power, and that it is inserted correctly matching the polarities.

Can not read the CARD or USB:

Please check that there is content on the card or USB disk.

No AV output:

Please check to ensure that all audio and video cables are connected correctly.

Can not play the file:

Please confirm whether the file format can be played by the player.

Display too bright or too dark:

Please adjust the brightness or contrast in the setup menu.

The color is light or no color:

Please adjust the color setup.

No sound:

Please check that the volume is not at minimum and is not in MUTE mode.

The picture can do display in full screen:

Please check the picture aspect ratio setup.

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Magnasonic 07MF117 instruction manual Troubleshooting Guide