9. TROUBLESHOOTING
Problem | Tip |
No power. | Check if the AC adapter is properly connected. |
| Unplug the AC adapter once, and wait for |
| again. |
No sound or picture. | Check if the connected TV is turned On. |
| Check if the connections are made securely and correctly. |
| Check whether the connected TV or other device supports HDCP. (This |
| unit will not output a video signal unless the other device supports HDCP.) |
| Check whether the output format of this unit (HDMI FORMAT) matches |
| the supported input format of the other connected device. |
No audio / video signal on the | If the unit is connected to an unauthorized display device with an HDMI |
display device via HDMI cable. | cable, the audio / video signal may not be output. |
| Perform an HDMI cable hotplug, by disconnecting the HDMI cable from the |
| TV and this unit. Then reconnect the HDMI cable to both devices while |
| they are powered On. |
| Ensure that your HDMI cable is certified. |
No audio signal from the | Assign the audio input to the TV to the corresponding video input. |
loudspeakers of the TV screen. | Make sure the HDMI cable is not plugged into the |
| when using an HDMI signal that has both digital HD video and digital audio |
| signal sources. |
| Ensure that the TV's speakers are turned On in the TV menu. |
No audio signal from the | Turn On the audio system. |
loudspeakers of the audio system. | Set the audio system to the correct external audio input. |
| Increase the volume level of the audio system. |
Distorted picture. | Sometimes a small amount of picture distortion may appear. This is not a |
| malfunction. |
| Connect this unit directly to the TV. If the audio / video cables are |
| connected to a VCR, pictures may be distorted due to the VCR copyright |
| protection system. |
No sound or distorted sound. | Adjust the volume. |
| Check if speakers are connected correctly. |
| Check the HDMI connections. |
| Make sure the HDMI cable is not plugged into the |
| when using an HDMI signal that has both digital HD video and digital audio |
| signal sources. |
| Check the settings in “Audio Out” menu. |
EN
Continued on next page.
