Troubleshooting

 

Problem

 

 

Check

Page

 

 

 

 

 

 

 

 

 

 

 

Projector power cord is not plugged into the wall outlet.

28

 

 

 

 

 

 

 

Power to the external connected devices is off.

 

 

 

 

 

 

 

 

 

 

 

The selected input mode is wrong.

29

 

 

 

 

 

 

 

 

 

 

 

Cables incorrectly connected to the projector.

23–27

 

 

 

 

Remote control battery has run out.

14

 

 

 

 

 

 

 

Picure does not appear •

External output has not been set when connecting notebook

26

or projector does not

 

 

computer.

 

 

start.

 

The lamp unit cover is not installed correctly.

55, 56

 

 

 

 

 

 

 

 

Cables incorrectly connected to the projector.

23–27

 

 

 

 

 

 

 

“Bright” is set to minimum position.

43

 

 

 

 

Depending on the computer you are using, an image may not be

 

 

 

 

 

projected unless the signal output setting of the computer is

 

 

 

 

 

 

switched to the external output. Refer to the computer’s user guide

 

 

 

 

 

 

for how to switch its signal output settings.

 

No picture appears (or

 

 

 

 

 

 

 

 

picture is dark).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Image adjustments are incorrectly set.

43

 

 

 

 

• Make adjustments to “Color”, “Tint” and “BrilliantColor™” in “Picture

 

 

 

 

 

 

Mode”.

 

 

 

 

 

 

 

 

 

 

 

(Video Input only)

48

 

 

 

 

• Video input system is incorrectly set.

 

 

 

 

 

 

 

 

 

 

 

 

Color is faded or poor.

 

 

 

 

 

 

 

 

Adjust the focus.

30

 

 

 

 

 

 

 

 

The projection distance exceeds the focus range.

20

 

 

 

 

 

 

 

 

 

 

 

There is fog on the lens. If the projector is carried from a cold room

 

 

 

 

 

into a warm room, or if it is suddenly heated, condensation may form

 

 

 

 

 

 

on the surface of the lens and the image will become blurred. Please

 

 

 

 

 

 

set up the projector at least one hour before it is to be used. If

 

 

Picture is blurred;

 

condensation should form, remove the power cord from the wall

 

 

noise appears.

 

outlet and wait for it to clear.

 

 

 

 

 

(Computer Input only)

 

 

 

 

 

Perform “Fine Sync” Adjustments (“Clock” Adjustment)

46

 

 

 

 

Perform “Fine Sync” Adjustments (“Phase” Adjustment)

46

 

 

 

 

Noise may appear depending on the computer.

 

 

 

 

 

 

 

Picture is green on RGB

Select “Signal Type” in the “Options1” menu and change the input

 

 

(Component)/HDMI

 

signal type.

 

 

(Component).

 

 

48

Picture is pink (no green)

 

 

 

 

 

on RGB (RGB)/HDMI

 

 

 

 

(RGB).

 

 

 

 

 

 

 

 

 

 

An unusual sound is

If the picture is normal, the sound is due to cabinet shrinkage

occasionally heard from

 

caused by room temperature changes. This will not affect operation

 

 

the cabinet.

 

or performance.

 

 

 

 

 

Maintenance indicator on

See “Maintenance Indicators”.

52

the projector illuminates

 

 

 

 

or blinks in red.

 

 

 

60