Getting Help
This sections provides troubleshooting tips and answers frequently asked questions about hard drive installation.
The online Maxtor Knowledge Base contains a wealth of information on hard drive installation and troubleshooting. To access the Maxtor Knowledge Base, go to www.maxtor.com and click on Worldwide Support. Select your region from the map, then choose the Knowledge Base link on the left side of the screen. Some popular help topics are listed below. To look up a specific article by ID, use the "Search by Answer ID" option.
•My ATA hard drive is not detected or recognized by the system BIOS. ID# 48
•The operating system only recognizes 128 GB or 137 GB of my large capacity drive. ID# 960
•Using MaxBlast "Set Hard Drive Size" utility to overcome BIOS capacity limitation. ID# 1361
•How can I copy / transfer all the data from my old drive to my new drive? ID# 581
•How to copy the operating system from one drive to another drive using MaxBlast 3. ID # 1366
•What exactly does MaxBlast do? ID# 1079
•Removing MaxBlast. ID# 1360
•Should MaxBlast be used to prepare a drive added to an Apple System? ID# 350
•Backup and Restore MBR (Master Boot Record) with MaxBlast. ID# 1362
•Does MaxBlast work with Red Hat Linux? ID# 391
•Partition Magic, Partition Expert, Partition Manager, and MaxBlast. ID# 1376
•My hard drive may be defective, how can I test it? ID # 205
•Instructions for testing ATA / IDE hard drives with the PowerMax diagnostic. ID # 590
•PowerMax Error Codes - What does it mean? ID# 538
•MaxBlast partition to partition / drive to drive copy feature does not create bootable drives. ID# 1371
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