4

Contacting Maxtor

Before contacting Maxtor Support, use the Hard Disk Information feature in MaxBlast to view the model number and serial number of your drive. These numbers can be used to get help from Maxtor Support, register your drive, and look up information on the Maxtor website.

Please visit www.maxtor.com to obtain comprehensive support information, such as:

Warranty Services

Drive Returns (RMA), Warranty Status, Limited Warranty Statement

Product Support

Installation Tutorial, Specifications, Jumper Settings, Installation Guides, Product Manuals

Software Downloads

Installation Software, Utilities, Diagnostics

Knowledge Base

Troubleshooting information, FAQs, resolved problem database

Product Index

Current and Legacy Maxtor product's listing

Click on Worldwide Support to access the Knowledge Base, download software updates, register your drive, and get assistance via e-mail.

26

Getting Help

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Maxtor 20255400 manual Warranty Services, Product Support, Software Downloads, Knowledge Base, Product Index