TROUBLESHOOTING

First try the solutions suggested here or visit our website and reference FAQs (Frequently Asked Questions)

to possibly avoid the cost of a service call.

In the U.S.A., www.maytag.com In Canada, www.maytag.ca

Operation

WARNING

Electrical Shock Hazard

Plug into a grounded 3 prong outlet.

Do not remove ground prong.

Do not use an adapter.

Do not use an extension cord.

Failure to follow these instructions can result in death, fire, or electrical shock.

PROBLEM

POSSIBLE CAUSES

SOLUTIONS

 

 

 

The refrigerator will not

Check electrical supply

Plug the power cord into a grounded 3 prong outlet.

operate

 

 

 

Do not use an extension cord.

 

 

 

 

 

 

 

Make sure there is power to the outlet. Plug in a lamp to see if

 

 

the outlet is working.

 

 

 

 

 

Reset a tripped circuit breaker. Replace any blown fuses.

 

 

NOTE: If problems continue, contact an electrician.

 

 

 

 

Check controls

Make sure the controls are turned on. See “Using the Controls.”

 

 

 

 

New installation

Allow 24 hours following installation for the refrigerator to cool

 

 

completely.

 

 

NOTE: Adjusting the temperature controls to the coldest setting

 

 

will not cool either compartment quicker.

 

 

 

The motor seems to run

High efficiency compressor and fans

This is normal. Larger, more efficient refrigerators run longer.

too much

 

 

The room or outdoor temperature is

It is normal for the refrigerator to work longer under these

 

 

hot

conditions. For optimum performance, place the refrigerator in

 

 

an indoor, temperature controlled environment. See “Location

 

 

Requirements.”

 

 

 

 

A large amount of warm food has

Warm food will cause the refrigerator to run longer until the air

 

been recently added

cools to the desired temperature.

 

 

 

 

The door(s) are opened too frequently

Warm air entering the refrigerator causes it to run more. Open

 

or for too long

the door less often.

 

 

 

 

The refrigerator door or freezer drawer

Make sure the refrigerator is level. See “Door Closing and Door

 

is ajar

Alignment.” Keep food and containers from blocking the door.

 

 

 

 

The refrigerator control is set too cold

Adjust the refrigerator control to a less cold setting until the

 

 

refrigerator temperature is as desired. See “Using the Controls.”

 

 

 

 

The door or drawer gasket is dirty,

Clean or change the gasket. Leaks in the door seal will cause the

 

worn, or cracked

refrigerator to run longer in order to maintain desired

 

 

temperatures.

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Maytag W10400978A installation instructions Troubleshooting, Operation, Problem Possible Causes Solutions

W10400978A specifications

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