Maytag W10400978A Ice and Water, small, Off-taste, odor or gray, color in the ice or water

Ice and Water

PROBLEM

The ice maker is not producing ice or is not producing enough ice

POSSIBLE CAUSES	SOLUTIONS
The refrigerator is not connected to a	Connect refrigerator to water supply and turn water shutoff
water supply or the water supply	valve fully open.
shutoff valve is not turned on
There is a kink in the water source line	A kink in the line can reduce water flow. Straighten the water
	source line.
The ice maker is not turned on	Make sure the ice maker is on. See “Ice Maker.”
The refrigerator has just been installed	Wait 24 hours after ice maker installation for ice production
	to begin. Wait 3 days for full ice production.
The refrigerator door is not closed	Close the door firmly. If it does not close completely, see
completely	“The doors will not close completely.”
A large amount of ice was recently	Allow 24 hours for ice maker to produce more ice.
removed
An ice cube is jammed in the ice	Remove ice from the ejector arm with a plastic utensil.
maker ejector arm	NOTE: On some models, press the lever which opens the ice
	maker door to access the ejector arm.

	A water filter is installed on the	Remove the water filter and operate the ice maker. If ice
	refrigerator	volume improves, then the filter may be clogged or
		incorrectly installed. Replace filter or reinstall it correctly.
	A reverse osmosis water filtration	This can decrease water pressure. See “Water Supply
	system is connected to your cold	Requirements.”
	water supply
The ice cubes are hollow or The water shutoff valve is not fully		Turn the water shutoff valve fully open.
small	open
NOTE: This is an indication
	There is a kink in the water source line	A kink in the line can reduce water flow. Straighten the water
of low water pressure.
		source line.
	A water filter is installed on the	Remove filter and operate ice maker. If ice quality improves,
	refrigerator	then the filter may be clogged or incorrectly installed.
		Replace filter or reinstall it correctly.
	A reverse osmosis water filtration	This can decrease water pressure. See “Water Supply
	system is connected to your cold	Requirements.”
	water supply
	Questions remain regarding water	Call a licensed, qualified plumber.
	pressure
Off-taste, odor or gray	Recently installed or replaced	Discard the ice and wash the ice storage bin. Flush the water
color in the ice or water	plumbing connections. New plumbing	system with 4 gal. (15 L) of water. Allow 24 hours for the ice
	connections can cause discolored or	maker to make new ice, and discard the first 3 batches of ice
	off-flavored ice and water.	produced.
	The ice has been stored too long	Discard ice. Wash ice storage bin. Allow 24 hours for ice
		maker to make new ice.
	The water has been stored too long	Dispense at least 1 qt (1 L) of water per week to maintain a
		fresh supply.
	Odor from stored food has transferred	Use airtight, moisture proof packaging to store food.
	to the ice
	There are minerals (such as sulfur) in	A water filter may need to be installed to remove the
	the water	minerals.
	There is a water filter installed on the	Gray or dark discoloration in ice may indicate that the water
	refrigerator	filtration system needs additional flushing. Flush the water
		system after installing and before using a new water filter.
		See “Water Dispenser” for water filter flushing instructions.
	The water filter needs to be replaced	Replace the disposable water filter at least every 6 months or
		when indicated. See “Water Filtration System.”

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