TROUBLESHOOTING GUIDE
If you experience a problem with this unit, check the chart below before calling for service.
| SYMPTOM |
| CAUSE |
| SOLUTION |
| |
|
|
|
| ||||
| Unit will not |
| Dead battery, or not |
| Replace battery and install |
| |
| turn on. |
| installed properly. |
| properly. |
| |
|
|
| Lock switch is in the |
| Slide switch to the Unlock posi- |
| |
|
|
| Lock position. |
| tion. |
| |
| No sound. |
| Headphones are not |
| Insert headphones. |
| |
|
|
| inserted. |
|
|
|
|
|
|
| Volume is set too |
| Raise the volume. |
| |
|
|
| low. |
|
|
|
|
|
|
| The MP3 or WMA files |
| Download uncorrupted |
| |
|
|
| are corrupted. |
| files. |
| |
| FM distorted. |
| Station not tuned. |
| Retune station and extend |
| |
|
|
|
|
| headphone wire. |
| |
| Download Failure. |
| Damaged USB cable. |
| Replace cable. |
| |
| The computer is not |
| The USB cable is |
| Make sure USB cable is |
|
|
| recognizing the |
| not securely connected. |
| securely connected. |
| |
| player. |
|
|
|
|
|
|
|
| Driver is not installed |
| Install driver and/or see |
| ||
|
|
|
|
| |||
|
|
| or computer is not |
| pages 9 through 14 for |
| |
|
|
| compatible. |
| compatibility. |
| |
| WMA files with DRM |
| Incorrect downloading |
| See pages 15 through 16 to |
|
|
| cannot playback. |
| methods. |
| download WMA files with DRM. |
| |
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