Memorex MVBD2520 Symptom Possible Cause Possible Solution Discs, Troubleshooting for BD-LIVE

Models: MVBD2520

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TROUBLESHOOTING GUIDE (CONTINUED)

 

 

 

 

 

 

 

 

 

 

SYMPTOM

 

 

POSSIBLE CAUSE

 

 

POSSIBLE SOLUTION

 

 

DISCS

 

 

 

 

 

 

 

 

The unit does not start playback.

 

 

Disc not inserted, or inserted upside-down.

 

 

Insert disc correctly.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

A non-playback disc is inserted.

 

 

Make sure to insert a playable disc as

 

 

 

 

 

 

 

 

shown on page 17.

 

 

 

 

 

The disc is not placed in the guide.

 

 

Place the disc on the disc tray correctly

 

 

 

 

 

 

 

 

inside the guide.

 

 

 

 

 

The disc is dirty.

 

 

Clean the disc.

 

 

Some functions do not operate as

 

 

Some features and functions are not

 

 

This is normal; try another function.

 

 

stated.

 

 

available on all discs.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Selected language is not being

 

 

If the audio or subtitle language does not

 

 

This is normal; try another disc.

 

 

shown in the subtitles, or spoken.

 

 

appear on the disc, then the initial setting

 

 

 

 

 

 

 

 

will not be seen/heard.

 

 

 

 

 

Subtitles are not working properly.

 

 

Subtitles appear only when the discs

 

 

This is normal; try another disc.

 

 

 

 

 

contain them.

 

 

 

 

 

 

 

 

Subtitles not turned on.

 

 

Turn the subtitles on.

 

 

Angle cannot be changed.

 

 

Angles may not be recorded on the disc

 

 

Try another disc, or wait for a scene

 

 

 

 

 

(see disc jacket/case), or they may only

 

 

which allows a different camera angle.

 

 

 

 

 

be recorded on certain scenes.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

TV display shows "No Signal" or

 

 

Some TVs do not support 1080i output.

 

 

Connect Video Out as shown on

 

 

is blank.

 

 

 

 

 

page 9.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

TROUBLESHOOTING FOR BD-LIVE

If you receive an error stating you do not have enough storage space for a download, connect the media to your computer and remove some of the files, completely erase the media (see page 42) or insert different media with enough storage.

If you receive an error while downloading, try the following:

The BD-Live server may be busy or may not be in service. Please try downloading your content again at another time.

To update the Firmware please visit our website at: www.memorex.com

FOR ADDITIONAL SET-UP OR OPERATING ASSISTANCE, PLEASE VISIT OUR WEBSITE AT:

WWW.MEMOREX.COM

FOR CONSUMER REPLACEABLE PART(S), SEE PART NUMBER(S) ON PAGE 7, AND THEN CONTACT FOX INTERNATIONAL AT: 1-800-321-6993.

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Memorex MVBD2520 user manual Symptom Possible Cause Possible Solution Discs, Troubleshooting for BD-LIVE