TROUBLESHOOTING GUIDE (CONTINUED)
SYMPTOMS
POSSIBLE CAUSE(S)
SOLUTION
Scanner beeps at some bar codes and NOT for others of the same bar code symbology.
The bar code may | Check if it is a check |
have been printed | digit/character/or border |
incorrectly. | problem. |
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The scanner is not |
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configured correctly | Check if check digits are set |
for this type of bar | properly. |
code. |
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The minimum symbol |
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length setting does not | Check if the correct minimum |
work with the bar | symbol length is set. |
code. |
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Keyboard Wedge Only |
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The unit scans |
| Make sure the scanner is | |
the bar code | Configuration is not | ||
configured for the appropriate | |||
but there is no | correct | ||
mode. | |||
data |
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| Make sure that the proper PC | |
The unit scans |
| type AT, PS2 or XT is selected. | |
Configuration is not | Verify correct country code and | ||
but the data is | |||
correct. | data formatting are selected. | ||
not correct. | |||
| Adjust intercharacter delay | ||
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| SYMPTOM. | |
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The unit is |
| Increase the interscan code | |
Configuration is not | delay setting. Adjust whether the | ||
transmitting | F0 break is transmitted. It may | ||
correct. | |||
each character. | be necessary to try this in both | ||
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| settings. | |
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Alpha characters |
| Enable Caps Lock detect setting | |
Computer is in Caps | of the scanner to detect whether | ||
show as lower | Lock mode. | the PC is operating in Caps | |
case. | |||
| Lock. | ||
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