TROUBLESHOOTING GUIDE (CONTINUED)
SYMPTOMS | POSSIBLE CAUSE(S) | SOLUTION |
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| Add some intercharacter delay |
Characters are | Intercharacter delay | to the transmitted output by |
needs to be added to | using the MetroSelect® | |
being dropped. | the transmitted output. | Programming Guide |
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| (MLPN |
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Aux port operation with any interface |
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Trouble with the |
| Refer to the user guide provided |
Secondary |
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Scanner. |
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Secondary
Scanner powers up but data is not relayed to the host.
Cable [MLPN | Ensure Secondary scanner is |
may not be connected | connected to the MS7600 com |
to the proper port. | port marked “Aux” port. |
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| * The MS7600 must be |
| programmed to enable the |
The “Aux” com port | “Aux” port. |
may not be operating | The auxiliary input port’s data |
properly. | format must match the main |
| output format of the secondary |
| scanner. |
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*Use MetroSet®.
For the Auxiliary interface, choose “HoloTrak Decode”. All remaining parameters will be automatically chosen.
USB Only
The scanner Powers up ok, scans ok but does not communicate.
The USB Port is not operating correctly.
Check that the scanner is programmed for USB operation.
Check that the host’s USB port is enabled.
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When configured |
| Unplug & plug USB cable at host |
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as USB scanner | USB port is not | |
razz tone & 3 | operating correctly. | Contact a Metrologic |
LED flashes. |
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| representative if error continues. | |
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