Troubleshooting Chart

Before you call for service, determine the symptoms and make a few simple checks shown below.

Symptoms

PictureSound

Check

T

-ANTENNA LOCATION AND/OR CONNECTION

SNOWY PICTURE

NOISY SOUND

N--

- ANTENNA DIRECTION AND/OR LOCATION

- ANTENNA LEAD-IN WIRE

MULTIPLE IMAGE

NORMAL SOUND

INTERFERENCE NOISY SOUND

X

NORMAL PICTURE NO SOUND

NO VIDEO

NOISY SOUND

 

X

NO PICTURE

NO SOUND

-ELECTRICAL APPLIANCES, LIGHTS, CARS AND TRUCKS

-DIATHERMY AND OTHER MEDICAL EQUIPMENT

-VOLUME CONTROL SEI-I'ING

-MUTE CONTROL (IF APPLICABLE)

-TV SPEAKER SWITCH (IF APPLICABLE) IN OFF OR EXT POSITION

-TRY ANOTHER CHANNEL

-TV/ANT-CABLE TUNING SYSTEM SET TO PROPER SETTING

-ANTENNA INPUT MODE INCORRECT

-CHECK THAT AC POWER LINE IS PLUGGED INTO AC OUTLET AND POWER BUTTON IS ON

-BRIGHTNESS & AUDIO CONTROLS SET PROPERLY

-TRY ANOTHER CHANNEL

T

-

COLOR CONTROL SETTINGS

-

TRY ANOTHER CHANNEL

NO COLOR

NORMAL SOUND

 

 

X

BLUE PICTURE

NO SOUND

::':.'." '.':

 

NO VIDEO

NOISY SOUND

BLACK BOX IN PICTURE

SOUND

-RECEIVER IN VIDEO MODE WITH NO SIGNAL

-CHANNEL LOCKOUT FEATURE ACTIVATED

-CC (CLOSED CAPTION) IN TEXT MODE

-PUT IN CAPTION OFF MODE TO ELIMINATE BLACK BOX

Should this unit turn ON momentarily and then turn OFF, or fail to operate, unplug the AC cord and contact your Authorized Servicer for repairs.

Power Loss

Prolonged power interruption causes the following features to reset to their factory preset state.

FEATURE

FACTORY PRESET STATE

FEATURE

FACTORY PRESET STATE

POWER

OFF

CLOCK

NOT SET

VOLUME

APPROX.-I/3

SLEEP TIMER

NO/OFF

CHANNEL

CH 03

TIMER

NO/OFF

PROGRAM MEMORY

UNPROGRAMMED

"I'V/ANT-CABLE

CABLE

VIDEO MENUS

NORMALIZED

TVNIDEO

"IV

AUDIO MENUS

NORMALIZED

NOISE REDUCTION

OFF

STEREO/SAP/MONO

STEREO

PIP FEATURES

OFF

MENU LANGUAGE

ENGLISH

 

 

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Panasonic TQB2A0952 manual Troubleshooting Chart, Symptoms PictureSound