Troubleshooting Chart
Before you call for service, determine the symptoms and make a few simple checks shown below.SymptomsPicture Sound
T
SNOWY PICTURE

N--

MULTIPLE IMAGE
INTERFERENCE
NORMAL PICTURE
NOVIDEO
NO PICTURE
T
NO COLOR
BLUE PICTURE
::':.'." '.':
NO VIDEO
NOISY SOUND
NORMAL SOUND
NOISY SOUND

X

NO SOUND
NOISY SOUND
X
NO SOUND
NORMAL SOUND

X

NO SOUND
NOISY SOUND
SOUND
Check
-ANTENNA LOCATION AND/OR CONNECTION
- ANTENNA DIRECTION AND/OR LOCATION
- ANTENNA LEAD-IN WIRE
- ELECTRICAL APPLIANCES, LIGHTS, CARS AND TRUCKS
- DIATHERMY AND OTHER MEDICAL EQUIPMENT
-VOLUME CONTROL SEI-I'ING
- MUTE CONTROL (IF APPLICABLE)
- TVSPEAKER SWITCH (IFAPPLICABLE) IN OFF OR EXT POSITION
- TRY ANOTHER CHANNEL
-TV/ANT-CABLE TUNING SYSTEM SET TO PROPER SETTING
- ANTENNA INPUT MODE INCORRECT
- CHECK THAT AC POWER LINE IS PLUGGED INTO AC OUTLET AND
POWER BUTTON IS ON
- BRIGHTNESS & AUDIO CONTROLS SET PROPERLY
- TRY ANOTHER CHANNEL
- COLOR CONTROL SETTINGS
- TRY ANOTHER CHANNEL
- RECEIVER IN VIDEO MODE WITH NO SIGNAL
- CHANNEL LOCKOUT FEATURE ACTIVATED
-CC (CLOSED CAPTION) IN TEXT MODE
- PUT IN CAPTION OFF MODE TO ELIMINATE BLACK BOX
BLACK BOX INPICTURE
Should this unit turn ON momentarily and then turn OFF, or fail tooperate, unplug the AC cord and contact your
Authorized Servicer for repairs.
Power LossProlonged power interruption causes the following features to reset to their factory preset state.
FEATURE FACTORY PRESET STATE
POWER OFF
VOLUME APPROX.-I/3
CHANNEL CH 03
PROGRAM MEMORY UNPROGRAMMED
VIDEO MENUS NORMALIZED
AUDIO MENUS NORMALIZED
STEREO/SAP/MONO STEREO
MENU LANGUAGE ENGLISH
FEATURE FACTORY PRESET STATE
CLOCK NOT SET
SLEEP TIMER NO/OFF
TIMER NO/OFF
"I'V/ANT-CABLE CABLE
TVNIDEO "IV
NOISE REDUCTION OFF
PIP FEATURES OFF
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