7.Troubleshooting
7.1Error Messages
7.1.1Messages from the TWAIN Driver
• The input value is outside the range. (DS00001)
Cause: | A value exceeding the range allowed for an input item was input. |
Resolution: | Input a value within the allowed range. Refer to the input item or the |
| image scanner specification for the range. |
• The input value is not acceptable. (DS00002)
Cause: | A value exceeding the range allowed for an input item was input. |
Resolution: | Input a value within the allowed range. Refer to [Help] of the item or |
| the User's Guide for the correct range. |
• This file cannot be removed because it is specified in other side. (DS00013)
Cause: | An attempt was made to remove a file using the dither pattern or |
| gamma download pattern file setting dialog. However, the file is |
| being used for the other side (front side if back side or back side if |
| front side). |
Resolution: | Before removing the file, change the setting of the other side and then |
| remove. |
• The initial value contains an invalid value. The default value is set. (DS31001)
Cause: | A value outside the specified range, or invalid text was found in the |
| |
| Entry=XXXXX). If the file has been modified, the setting value for |
| the item may be wrong. If the file has not been rewritten, the file may |
| have been damaged. |
Resolution: | The value is set to a standard value. Be sure to check the hard disk |
| (chkdsk/scandsk) and check for computer viruses regularly. |
•The value is higher than the maximum scanning size. Either the resolution value or the scanning area has to be reduced. (DS00004 )
Cause: | A value exceeding the data capacity of the scanner was specified. As |
| the resolution is increased, the amount of data to be scanned also |
| increases. |
Resolution: | Decrease the resolution or reduce the size of the scan area. |
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