7.2 Device Trouble Related to Operation
• The [Scan] button is pressed, but scanning is not performed.
Cause: | Has the scanner power been turned on? Has the SCSI cable been |
| connected correctly? Has the correct device type been selected using |
| [Select TWAIN Input Device]? |
• The scanner appears to be operating, but no image is displayed.
Cause: | Has the SCSI/USB cable between the scanner and the main unit been |
| connected correctly? |
| Is the [Brightness] value or [Threshold] value too small? |
| Does the image appear after minimizing and restoring the window? |
| Is the application set to perform only file output? |
Resolution: | If the [Restore] button is displayed after the [Minimize] button is |
| pressed, the problem could be the display driver that is being used. |
| Contact the manufacturer of the display driver. |
| If a file has been selected as output destination with the environment |
| settings by the image scanner operation confirmation utility, try to |
| change to screen output. |
• When you don’t know how to replace consumables.
Resolution: | See the Operator’s guide. |
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