• The specified image scanner is being used. (DS41005)
Cause: | The image scanner may be already in use by another application, or |
| the TWAIN driver may have been started twice. |
Resolution: | After all applications are terminated, restart the image scanner for |
| scanning. |
• Selected scanner is used by other application or not connected.
Cause: | 1. | The scanner may be OFF or not connected. |
| 2. | The scanner may be already in use by other application or the |
| “Scanner and Camera” in [Control Panel]. | |
Resolution: | 1. | Check the power supply of the scanner or connection with PC. |
2.Close other application or “Scanner and Camera” in [Control Panel]
•An
Cause: | A fault occurred during the scan operation of the image scanner. |
| There may be a fault in the image scanner itself. |
Resolution: | Turn off the power of all devices, then turn on the power of the |
| computer before turning on the scanner and retry scanning. If the error |
| still occurs, contact the retail store where the image scanner was |
| purchased, or the nearest service center. |
•Scanner is turned OFF. Data source processing is closed. Turn ON the scanner and
Cause: | Scanner may be turned OFF during scanning. |
Resolution: | Turn ON the scanner and |
• Paper jammed in the ADF. (DS32002)
Cause: | A paper jam occurred in the device. |
Resolution: | Turn off the power of the device, then remove the paper from inside |
| the device. Removing the paper by using excessive force will result in |
| device failure, so be careful. |
| When the paper jam occurs repeatedly, clean inside of the scanner. |
•The ADF is open. Close the ADF and set the document on ADF paper chute or Hopper. (DS32005)
Cause: | The ADF cover is open. |
Resolution: | Close the ADF cover, and set the document on ADF paper chute or |
| Hopper. |
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