| Frequently asked questions |
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Problem | Possible cause and solution |
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The coffee machine | The system lock is activated. |
does not turn on at | ^ Deactivate the system lock. See "System lock". |
the programmed and |
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activated "Switch on | or |
at" time. | The coffee system was not used after being turned on |
| three times in a row automatically. |
| ^ Turn the machine on and prepare a drink. |
| or |
| Eco mode is activated. The timer function is not available |
| in this mode. |
| ^ Select Comfort mode (see "Operating modes"). |
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The grinder is louder | The beans could contain stones. |
than usual. | ^ Turn the machine off immediately. |
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| ^ Contact Technical Service. |
| or |
| The coffee bean container has become empty during the |
| grinding process. |
| ^ Fill the coffee bean container with fresh beans. |
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The grinder setting | The control is blocked. |
control will not move. | ^ Prepare a coffee drink. |
| ^ Reset the grinder setting while grinding is in progress. |
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Milk is dripping out of | The level of milk in the milk flask is higher than the |
the cappuccinatore | cappuccinatore. |
even though no milk | ^ Push the coffee dispensers up as far as they will go. |
is being dispensed. |
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| ^ Use a smaller milk flask if necessary. |
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