Frequently asked questions
Problem | Possible cause and solution |
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|
The brew unit cannot | The brew unit or the brew unit motor is not in the correct |
be removed, | position. This can happen if the brew unit or the drip |
or | tray is pulled out while brewing is taking place. |
the brew unit cannot be | ^ Turn the machine off with the On/Off button. |
replaced in the coffee | ^ Press the and buttons at the same time. Then |
system | press the OK button twice. |
| |
| This will initialize the brew unit motor and put in back |
| into the start position. |
| If the brew unit still cannot be removed or replaced in |
| the machine, |
| ^ Contact Miele Technical Service. |
|
|
The descaling program | The descaling program cannot be canceled once the |
was started | OK button has been pressed. |
unintentionally. | The process must run through to completion. This is a |
| safety measure to ensure that the machine is fully |
| descaled. It is important for the |
| the machine and to ensure that it functions properly. |
| ^ Complete the descaling program (see "Descaling".) |
|
|
Loud noises are heard | This is not a fault. |
during the descaling | These noises occur when water is flushed through the |
program. | machine at a high pressure. |
The | The coffee machine needs to be descaled. |
longer than usual, the | ^ Complete the descaling program (see "Descaling".) |
amount of water being |
|
dispensed is not right |
|
and the coffee machine |
|
is not performing |
|
correctly. |
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