Problem solving guide
Problem | Possible cause | Remedy |
Smearing appears on | The rinse aid dosage is | Reduce the dosage, see |
glasses and cutlery, | set too high. | “Before using for the first |
there is a bluish sheen |
| time”. |
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on the surface of glass- |
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ware; film can be wiped |
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off |
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Glassware is dull and | The water hardness se- | Set it to the correct set- |
discolored; film can not | lector in the wash cabinet | ting, see “Before using for |
be wiped off | is not set correctly. | the first time”. |
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| There is no remedy for al- |
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| ready damaged glass- |
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| ware. |
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| Glassware is not dish- | There is no remedy. |
| washer safe. The sur- | Purchase dishwasher |
| faces are damaged. | safe glassware. |
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Plastic items are discol- | Natural dyes e. g. from | Use detergent containing |
ored | carrots, tomatoes or | chlorine. Use more deter- |
| ketchup may be the | gent, see “Operating the |
| cause. The amount of de- | dishwasher”. |
| tergent used or its | Discoloration is perma- |
| bleaching effect was not | nent. |
| strong enough to deal |
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| with natural dyes. |
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There are rust stains on | The salt reservoir cap has | Screw the cap on firmly. |
cutlery | not been screwed on |
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| properly. |
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| The affected items are not | There is no remedy. |
| corrosion resistant. | Purchase dishwasher |
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| safe cutlery. |
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Detergent residue is left | The dispenser was still | Make sure the dispenser |
in the dispenser at the | damp when detergent | is dry before adding de- |
end of a program. | was added. | tergent. |
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The detergent dispenser | Clogged detergent resi- | Remove the residue. |
lid does not close prop- | due is blocking the catch. |
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erly |
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