Cisco Systems 11000 Series manual Troubleshooting the Console Interface, Possible Problem, 2-35

Chapter 2 Cabling the CSS

Troubleshooting CSS Hardware Components

Troubleshooting the Console Interface

Table 2-12 lists common communications problems that may exist between the CSS and a console. Ensure the console settings are configured to:

•Baud Rate - 9600

•Data Bits - 8

•Flow Control - none

•Parity - none

•Stop Bits -1

For information on console cable pinouts, see Appendix B, Cable Pinouts.

Table 2-12 Troubleshooting the Console Interface

Possible Problem	Recommended Action
Nothing appears on the screen.	Ensure the RS-232 cable is securely
	connected to the console port.
Characters appear on the screen, but	Verify that the CSS and the console
are garbled.	settings match for baud rate, data bits,
	stop bits, and parity.
Abbreviated input is used, but pressing	Ensure that you enter enough
the tab key does not enter the command	characters for the CSS to distinguish
you want.	between different commands and
	options.
Random characters are lost.	Set the flow command on the console
	to XON/XOFF.

	Cisco 11000 Series Content Services Switch Hardware Installation Guide
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