Troubleshooting guide | Panasonic DMR-ES15EB instruction

Troubleshooting guide

RQT8320

46

Before requesting service, make the following checks. If you are in doubt about some of the check points, or if the remedies indicated in the chart do not solve the problem, consult your dealer for instructions.

The following do not indicate a problem with this unit:

• Regular disc rotating sounds.			• Operations do not work due to a poor-quality disc. (Try again using a
• Poor reception due to atmospheric conditions.			Panasonic disc.)
• Image disturbance during search.			• The unit freezes due to one of its safety devices being activated.
• Interruptions in reception due to periodic satellite broadcasting breaks.			(Press and hold [8] on the main unit for 10 seconds.)

Power				Page

No power.		• Insert the AC mains lead securely into a known active AC mains socket.		8–10
The unit does not turn on		• Linked timer recordings with external equipment is in recording standby (“EXT-L” on the unit’s		23
pressing [^ DVD].		display blinks when [^ DVD] is pressed). Press [EXT LINK] to cancel the recording standby.
The unit switches to the		• One of the unit’s safety devices is activated. Press [8] on the main unit to turn the unit on.		—
standby mode.
TV screen and video

Television reception		• This can occur because the signals are being divided between the unit and other equipment. It can		—
worsens after connecting		be solved by using a signal booster, available from audio-visual suppliers. If it is not solved by
the unit.		using a signal booster, consult the dealer.
Status messages do not		• Select “Automatic” in “On-Screen Messages” in the Setup menu.		40
appear.
The grey background does		• Select “On” in “Grey Background” in the Setup menu.		40
not appear.
Picture does not appear		• Timer recordings work regardless whether the unit is on or off. To confirm the timer recording is		—
during timer recording.		going to work properly, turn the unit on.
The 4:3 aspect ratio picture		• Use the television to change the aspect. If your television does not have that function, set		29
expands left and right.		“Progressive” in the Picture menu to “Off”.		14
Screen size is wrong.		• Check the settings for “TV Aspect” in the Setup menu.		14
There is a lot of after-image		• Set “Playback NR” in the Picture menu to “Off”.		29
when playing video.
When playing DVD-Video		• Set “Progressive” in the Picture menu to “Off”. This problem is caused by the editing method or		29
using progressive output,		material used on DVD-Video, but should be corrected if you use interlace output.
one part of the picture
momentarily appears to be
doubled up.
There is no apparent		• The effect is less perceivable with some types of video.		—
change in picture quality
when adjusted with the
Picture menu in the on-
screen menus.
The images from this unit		• Make sure that the television is connected to the AV1 terminal, VIDEO OUT terminal, S VIDEO		8–11
do not appear on the		OUT terminal or COMPONENT VIDEO OUT terminals on this unit.		—
television.		• Make sure that the television’s input setting (e.g., AV1) is correct.		—
Picture is distorted.		• Progressive output is set to on but the connected television is not progressive compatible.		—
		Press and hold [g] and [q x1.3] on the main unit at the same time for about 5 seconds. The setting
		will change to interlace.		43
		• The unit’s “TV System” setting differs from the TV system used by the disc now playing. While		43
		stopped, press and hold [g] and [; OPEN/CLOSE] on the main unit for 5 or more seconds. The
		system switches from PAL to NTSC or vice versa.
Displays

The display is dim.		• Change “FL Display” in the Setup menu.		40
“0:00” is flashing on the		• Set the clock.		41
unit’s display.
The clock is not correct.		• Under adverse reception conditions, etc., the automatic time correction function may not work. In		41
		this case, “Automatic” is automatically turned to “Off”. If re-setting the Auto Clock Setting does not
		work, set the time manually.
The time recorded on the		• Times shown may disagree with actual times.		—
disc and the available time		• Even if you delete recorded content from DVD-R, DVD-R DL, +R or +R DL, there is no increase in		—
shown do not add up.		disc space.
The play time shown for		• Available recording space on a DVD-RW (DVD-Video format) or +RW increases only when the last		—
MP3 does not agree with		recorded title is deleted. It does not increase if other titles are deleted.
the actual time.		• More disc space than the actual recording time is used after recording or editing DVD-R, DVD-		—
		R DL, +R or +R DL 200 times or more. (For the second layer on DVD-R DL and +R DL, this
		happens after about 60 times.)		—
		• While searching, the elapsed time may not display correctly.		—
“U88” is displayed and the		• The unit is carrying out the recovery process. Do the following to eject the disc.		—
disc cannot be ejected.		1 Press [8] on the main unit to switch the unit to standby.
		If the unit doesn’t switch to standby, press and hold [8] on the main unit for about 10 seconds.
		The unit is forcibly switched to standby.
		2 While the unit is off, press and hold [g] and [CH 1] on the main unit at the same time for about
		5 seconds. Remove the disc.
Sound

No sound.		• Check the connections and settings. Check the input mode on the amplifier if you have connected		8–11, 40
Low volume.		one.		24
Distorted sound.		• Press [AUDIO] to select the audio.		24
Cannot hear the desired		• Turn off V.S.S. in the following cases.		29
audio type.		– When using discs that do not have surround sound effects such as Karaoke discs.
		– When playing bilingual broadcast programmes.		—
		• The disc may have a restriction on the method of audio output. Some discs prohibit down-mixing		—
		and this unit can then only output the front two channels. Refer to the disc’s jacket.
Cannot switch audio.		• You cannot change the audio type when playing DVD-R, DVD-R DL, DVD-RW (DVD-Video format),		—
		+R, +R DL or +RW. When any these disc types is in use, the audio of broadcast programme
		cannot be changed.		11, 40
		• When connecting an amplifier using an optical digital cable, you cannot switch the audio if “Dolby		11, 40
		Digital” is set to “Bitstream”. Set “Dolby Digital” to “PCM” or connect using audio cables.		—
		• There are discs which audio cannot be changed because of how the disc was created.		—

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Panasonic DMR-ES15EB manual Troubleshooting guide

Contents

Region number supported by DVD RecorderExample Before use How to replace the fuseFor United Kingdom and Republic of Ireland EB and EBL area code model only Table of contents Safety precautions Disc handling Included accessoriesUnit care Main unit Remote controlControl reference guide Unit’s display +R DL Disc informationDiscs you can use for recording and play VR DVD Video Recording format Discs that cannot be played Remote control informationPlay-only discs Types of disc for the type of connected TV Connection Connecting to a television onlyAV1 Output in the Setup menu Ô Use of the supplied RF coaxial leads To view satellite/digital terrestrial programmes AV1 Output and AV2 Input in the Setup menu ÔConnection To record satellite/digital terrestrial programmes To copy from a VCR Connecting to a television and VCRConnection Refer to Copying from a video cassette recorder Ô Connecting to a stereo amplifier Connecting to an amplifier with a digital input TerminalOther connections TV Tuning Auto Setup Press Video Plus+ Timer recording from satellite receiver with Video Plus+TV Tuning Auto Setup Press e to select the programme To enjoy progressive video Set up to match your television and remote controlSelecting television type and aspect Component and press Enter Television operation When the following indicator appears on the unit’s displaySet up to match your television and remote control While pressing TV, enter the code with the numbered buttons Record continuously Important notes for recordingIt is not possible to From the first layer Recording modes and approximate recording times When finalizing the discWhen opening the tray without disc finalization Disc Insertion/Ejection Press 1 2 CH to select the channel Recording television programmesPress * REC to start recording Playing while you are recording To specify a time to stop recording-One Touch RecordingFlexible Recording Press e,r,w,q to select Start and press Enter Timer icon Timer recordingUsing Video Plus+ system to make timer recordings Press the numbered buttons to enter the Video Plus+ number Recording standby Timer recordingTo release the programme from Press g Making timer recordings on the television Check, change or delete a programme Manual Recording To cancel the external controlRecording from a satellite/digital terrestrial receiver To skip unwanted parts Insert a disc Ô Press q Play Playing discsChanging audio during play Press Audio Operations during play Playing discs Press Direct Navigator Using menus to play MP3 and still pictures JPEG/TIFFPlaying MP3 Press e,r to select the track Picture play Playing still pictures JPEG/TIFFUseful functions during still Press e,r,w,q to select the still picture and press Enter Press Display Using on-screen menus/FUNCTIONS window and Status messageUsing on-screen menus Enter Return Display Status Status message Functions windowPress Status Press Direct Navigator Press e,r,w,q to select the title Editing titles/chaptersEditing titles/chapters and playing chapters Press e,r,w,q to select the chapter Title operations Chapter operations Press w,q to select the source title and press r Creating, editing and playing playlistsCreating playlists Press w,q to select the position to Editing and playing playlists/ chapters Playlist operations DV automatic recording DV Auto Rec Copying from a video cassette recorderStart play on the other equipment Deleting titles during play Using Delete Navigator to delete titlesDeleting titles Press Functions Press e,r to select Delete Press Enter DVD Management Press e,r to select Create Top Enabling discs to be played on other equipment FinalizeCreating Top Menu Create Top Menu Menu and press Enter Press q Play Linked operations with the TV Q LinkChild Lock Video Plus+ Unit’s settings Changing the unit’s settingsSummary of settings Press e,r to select the tab Changing the unit’s settings DTS Mpeg Changing the unit’s settings/Set the clock manually Press e,r to change the settingPress Enter when you have finished the settings Set the clock manually Resetting channel setting Press e,r to select the TV system Press e,r to select ConnectionPress e,r to select TV System Show Enter Name screen On the television MessagesOn the unit’s display Frequently asked questions Troubleshooting guide Troubleshooting guide Troubleshooting guide Troubleshooting guide/Glossary Glossary Language code list SpecificationsQuechua 8185 Tajik 8471 Zulu 9085 If you see this symbol SpecificationsFor business users in the European Union Index