Troubleshooting guide
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Play fails to start even | • Insert the disc correctly with the label facing up. | 18 |
when [q] (PLAY) is | • The disc is dirty. | 4 |
pressed. | • You tried to play a blank disc or disc unplayable on this unit. | 6, 7 |
Play starts but then stops | • You tried to play a +RW that needs to be finalized on the equipment used for recording. | — |
immediately. | • When recording to | 39 |
| that are compatible with |
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| • You cannot play discs during DV automatic recording. | — |
Audio and video | • This occurs between playlist chapters. | — |
momentarily pause. | • This occurs as scenes change during Quick View. | — |
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| • You have set a ratings level to limit | 39 |
Alternative soundtrack and | • The languages are not recorded on the disc. | — |
subtitles cannot be | • You may have to use the disc’s menus to select languages. | 24 |
selected. |
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No subtitles. | • Subtitles are not recorded on the disc. | — |
| • Set “Subtitle” on the | 28 |
Angle cannot be changed. | • Angles can only be changed during scenes where different angles are recorded. | — |
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You have forgotten your | • While the disc tray is open, press and hold [* REC] and [q x1.3] on the main unit at the same time | — |
ratings password. | for 5 or more seconds (“INIT” will appear on the unit’s display). The ratings level returns to “8”. |
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Quick View does not work. | • This does not work when audio is other than Dolby Digital. | — |
| • This does not work when recording in XP or FR mode. | — |
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The resume play function | • Memorized positions are cancelled when the unit is turned off or when the tray is opened. The | — |
does not work. | memorized position on the playlist is also cancelled when the playlist and title are edited. |
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The Video CD picture does | • When connecting to | 43 |
not display properly. | • When connecting to PAL TV, the lower part of the picture cannot be displayed correctly during | — |
| search. |
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Time Slip does not work. | • Time Slip does not work when the unit’s “TV System” settings are different from the title recorded | 43 |
| on the disc. |
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When playing PAL disc, | • Set “Transfer” in Picture menu to “Auto”. | 29 |
picture distorted. |
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Cannot format. | • The disc is dirty. Wipe with a damp cloth and then wipe dry. | 4 |
| • You tried formatting a disc that is not compatible with this unit. | 6, 7 |
Cannot create chapters. | • The unit writes the chapter information to the disc when you turn it off or remove the disc. The | — |
| information is not written if there is an interruption to the power before this. |
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Cannot mark the start point | • These operations are not possible with still pictures. | — |
or the end point during | • You cannot set points if they are too close to each other. You cannot set an end point before a start | — |
“Partial Delete” operation. | point. |
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Cannot delete chapters. | • When the chapter is too short to delete, use “Combine Chapters” to make the chapter longer. | 31 |
The available recording | • Available recording space on | — |
space doesn’t increase | deleting previously recorded titles. |
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even after deleting | • Available recording space on | — |
recordings on the disc. | recorded title is deleted. It does not increase if other titles are deleted. |
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Cannot create a playlist. | • You cannot select all the chapters at once in a title if the title also includes still pictures. Select | — |
| them individually. |
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To reset this unit |
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To return all the settings | • Select “Yes” in “Shipping Condition” in the Setup menu. All the settings except for the ratings level, | 41 |
other than the main ones to | ratings password, Owner ID and time settings return to the factory preset. The timer recording |
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the factory preset. | programmes are also cancelled. |
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| • Select “Yes” in “Default Settings” in the Setup menu. All the settings other than the programmed | 41 |
| channels, time settings, disc language settings, ratings level, ratings password, Owner ID and |
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| remote control code return to the factory presets. |
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| • Press and hold [2 CH] and [CH 1] on the main unit for about 5 seconds. All the settings except for | — |
| the ratings level, ratings password, Owner ID and time settings return to the factory preset. The |
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| timer recording programmes are also cancelled. |
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To reset the ratings level | • While the disc tray is open, press and hold [* REC] and [q x1.3] on the main unit at the same time | — |
settings. | for 5 or more seconds. |
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To restore the unit if it | • Press and hold [8] on the main unit for 10 seconds. (The settings remain.) | — |
freezes due to one of the |
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safety devices being |
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activated. |
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RQT8320
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