Troubleshooting
Troubleshooting
Checkpoints
If you encounter a problem with the oven, first check the table below and try the suggestions. If the problem continues, contact a local Samsung service centre.
Problem | Cause | Action |
|
|
|
The buttons | • If there is foreign matter | • Remove the foreign |
cannot be pressed | caught between the | matter and try again. |
properly. | buttons |
|
|
|
|
| • Touch model: if there is | • Remove the moisture and |
| moisture on the exterior | try again. |
|
|
|
| • If the lock function is set | • Check whether the lock |
|
| function is set. |
|
|
|
The time is not | • If there is no power | • Check whether there is |
displayed. | supplied | power supplied. |
|
|
|
The oven does not | • If there is no power | • Check whether there is |
work. | supplied | power supplied. |
|
|
|
The oven stops | • If it is unplugged from the | • Reconnect the power. |
while in operation. | power socket |
|
|
|
|
The power turns off | • If continuous cooking | • After cooking for a long |
during operation. | takes a long time | time, let the oven cool. |
|
|
|
| • If the cooling fan does not | • Listen for the sound of the |
| work | cooling fan. |
|
|
|
| • If the oven is installed | • Keep the gaps specified |
| in a place without good | in the product installation |
| ventilation | guide. |
|
|
|
| • When using several power | • Use a single plug. |
| plugs in the same socket |
|
|
|
|
There is no power | • If there is no power | • Check whether there is |
to the oven. | supplied | power supplied. |
|
|
|
22 English
Problem | Cause | Action | |
|
|
| |
The oven exterior | • If the oven is installed | • Keep the gaps specified | |
is too hot during | in a place without good | in the product installation | |
operation. | ventilation | guide. | |
|
|
| |
The door cannot be | • If there is food residue | • Clean the oven well and | |
opened properly. | stuck between the door | then open the door again. | |
| and product interior |
| |
|
|
| |
The interior light | • If the lamp turns on and | • The lamp automatically | |
is dim or does not | then off | turns off after a certain | |
turn on. |
| amount of time to save | |
|
| power. You can turn it | |
|
| on again by pressing the | |
|
| lamp button. | |
|
|
| |
| • If the lamp is covered | • Clean the inside of the | |
| by foreign matter during | oven and then check. | |
| cooking |
| |
|
|
| |
Electric shock | • If the power supply is not | • Check whether the | |
occurs on the oven. | properly grounded | power supply is properly | |
| • If you are using a socket | grounded. | |
| without grounding |
| |
|
|
| |
There is water | • There may be water or | • Cool the oven and then | |
dripping. | steam in some cases | wipe with a dry dish | |
| depending on the food. | towel. | |
There is steam | |||
This is not a product |
| ||
through a crack in |
| ||
malfunction. |
| ||
the door. |
| ||
|
| ||
|
|
| |
There is water |
|
| |
remaining in the |
|
| |
oven. |
|
| |
|
|
| |
The brightness | • The brightness changes | • Power output changes | |
inside the oven | depending on power | during cooking are not | |
varies. | output changes. | malfunctions, so there is | |
|
| no need to worry. | |
|
|
|
