Trouble Shooting Guide
PROBLEM | POSSIBLE CAUSE | WHAT TO DO |
Espresso/coffee is | The internal brewing system | The first cup is always colder than |
not hot enough | is cold. | any following cups as the brewing |
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| unit has to warm up. Heat the |
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| brewing unit by running the 8 |
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| minute cleaning program |
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| without using the cleaning tablet. |
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| See page 36, Starting the cleaning |
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| program. |
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| The cups have not | Before making an espresso, fill the |
| been | glass or glasses with hot water. |
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| Once you are ready to pour the |
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| espresso discard the hot water. |
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| This will quickly heat the glasses |
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| and significantly improve and |
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| retain the drinking temperature of |
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| the espresso. |
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Espresso/coffee not | The coffee bean hopper | Refill the hopper with coffee |
strong enough | is empty. | beans. |
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| The grind setting is too coarse. | Adjust the grind selector to a finer |
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| setting. See page 26, Setting the |
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| fineness of the grind. |
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| The setting for the coffee | Select a higher setting of the |
| strength/quantity is too low. | coffee strength/quantity. See page |
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| 14, Selecting the strength of the |
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| coffee. |
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| Not enough | Use the correct amount of pre- |
| coffee used. | ground coffee – 2 level measuring |
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| spoons. |
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Espresso/coffee pour | The coffee grind setting is | Adjust the grind selector to a |
is too slow | too fine. | coarser setting. See page 26, |
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| Setting the fineness of the grind. |
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Espresso/coffee pour | The coffee grind setting is | Adjust the grind selector to a finer |
is too fast | too coarse. | setting. See page 26, Setting the |
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| fineness of the grind. |
Espresso/coffee pour | The espresso pour spouts | While the espresso is pouring |
is uneven | are clogged. | reposition the adjustable espresso |
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| pour spout, down or up. |
Alternatively remove the adjustable
espresso pour spout, rinse under running water and with a pin scrape away any built up coffee remains.
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