Trouble Shooting Guide continued
PROBLEM | POSSIBLE CAUSE | WHAT TO DO |
| The coffee brewing unit has | Ensure that when the hopper is |
| not adjusted correctly and | moved to the |
| remains closed, therefore the | position that prior to adding the |
| coffee falls beside. | coffee you have waited for |
|
| the programmed mechanical |
|
| adjustment of the brewing unit. |
|
|
|
| The | After the machine has been used |
| to the sides of the coffee shaft. | the steam from the brewing |
|
| process will moisten the sides of |
|
| the |
|
| causes the coffee grinds to stick |
|
| to the sides. Use a piece of paper |
|
| towel or cloth to dry the |
|
| coffee receptacle and shaft. |
|
| Alternatively use the cleaning brush |
|
| to push down the coffee. |
|
|
|
No espresso/coffee | No water in the water reservoir. | Fill the reservoir with water. |
pours through |
|
|
|
|
|
| The water reservoir is not | Slide the water reservoir in and |
| correctly engaged. | press firmly into place to ensure |
|
| the valve of the water reservoir |
|
| opens. |
|
|
|
| The steam | Press the steam |
| is activated. | button to turn the steam function |
|
| off. |
|
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|
Espresso/coffee tastes | Temperature of the heating | Prior to starting the espresso |
burnt | system is too hot. | brewing process, turn the steam/ |
|
| hot water switch up and allow hot |
|
| water to run through the steam |
|
| arm/wand until there is a steady |
|
| flow of hot water and no large |
|
| amount of steam is present. |
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|
|
| Type of coffee being used. | Experiment with different brands |
|
| and styles of coffee. |
|
|
|
No steam comes | Steam arm/wand is blocked. | Using a pin or a thin wire, insert it |
from the steam |
| into the hole in the base of the |
arm/wand |
| steam nozzle. |
|
|
|
Not enough froth when | Milk is too warm or too old. | Ensure the milk is well refrigerated |
texturing the milk |
| before use and that the milk is |
|
| fresh. |
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